I ordered togo here, near closing time, I got the beef noodle soup, and the beef snow peas, the noodles in the beef noodle soup made me want to vomit the 1st bite I had of them, then the beef snow peas, where not great to me, as in not worth eating. It wasn't good @ all, the snow peas where hard, and not cooked @ all, n the beef was okay. Don't think I will order a beef dish again tho. I saved the boxes of food and put them in a bag, cause this place is close to where I live, I was just going to go back by in the morning and get a exchange since I didn't eat hardly any of the food. Then the manager said they don't do exchanges. That pissed me off. She said they only do exchanges if it made you sick, but I didn't say it made me sick @ 1st I just came in and said I came by last night late and ordered this food and I didn't like it. What I ment by I didn't like it was it made me sick, well the noodles did, not the beef snow peas, I just didn't want to eat it cause I'd rather have something I would enjoy eating. Then when I said the noodle soup did make me sick so said no, your changing your story now. If you go anywhere else, and you order a dish and don't like it, or take a bite and you don't want to eat it, they are suppose to give you something you do like, or let you order something else to the value of what you ordered before. This place just was a disappointment, the customer serves was not satisfying, they wouldn't replace my food w. other food to the value of what I ordered before. which was 12$ or so. I was going to get the veg bok choy, you can't mess up stir frying veggies, and I like veggies. She didn't not just replace my food, she also called me a lier and I'm not a lier. The noodles in the soup right when they got in my mouth I wanted to vomit only the broth was edible. The good parts of this place is it's pretty cheap & they give you larger portions then other places. The bok choy is really good here, I have had the boy choy and beef here, and I ate all the bok choy, and the pot stickers are good here to. The only diff between the 2 are pot stickers are fried, and the steamed dumplings are steamed. Or thats what the guy said who worked there, but I had the fried ones, and they are bigger sized dumplings then the steamed dumplings. The steamed ones have the thinner wrapper and I like the thick wrap on dumplings better then the thinner ones. The egg rolls here are pretty good, not great but good. I guess I am just use to better customer serves I'm from Texas, n not just that, when I am working I give better customer serves. My mother owns a restaurant and I gave good customer serves. I noticed in Vegas they don't give as great customer serves as I gave when I work, not just in the restaurant industry, but any other job I work. I just think if the customer is asking something doable, or reasonable, it should be done, cause I enjoy keeping my customers happy and coming back, n I would want the same serves returned to me if I was a customer, I treat them like I would want to be treated. The golden rule, guess I am the only one who follows that anymore. I'm sure I will come back here I just won't order the beef noodle soup, and if I ever do order something I don't like I know I won't be getting my moneys worth back. It's a okay place. could improve on customer serves but so could alot of place in Vegas in my opinion.
So went to the NEW buffet in Caesars. WOW! 40.00 for dinner at 4:02 pm. This would be after standing in line almost 30 minutes. Then we stood in another line for almost 20 minutes for a table. It is WAY too small, the music is simply AWFUL and DREADFUL, if I wanted to go to a night club I would, it is SO loud we are yelling at each other to talk, and I have no idea what kind of music it is, some kind of 20 something nightclub music. Yes the food was lovely, but at fourty dollars no lobster tails, what the hell? Very hard and modern with millions of dollars of glass. Even with the buffet pass for 24 hours it was an additional 15 dollars per person to the people in line with us. I DO NOT recommend this, it was novel but only if yo have nothing better to do with 50 dollars after tax and tip. The decor is hard and does NOT fit Caesars and the price is nuts. I want lobster tails. Plus when addes with the incredabley loud music and terrible decor, give this a big MISS! Everyone we stood in line with agreed. I mean after standing in line almost an hour with these people we all talked. Out of the 12 of us, none will be back. It is NOT handicap friendly AT ALL. We had my elderly Mom, she was miserable by the time we got in there. Not a bench, seat, nothing. Save your money and go elsewhere!!!!
My wife and I have eaten at Sen probably thirty or forty times. We don't keep going back because it isn't good. No, it is not cheap, but you can't get exotic fish flown in from Tokyo for "all you can eat" prices. Chef Hiro Nakano is amazing. Yes, he was the Head Chef at Nobu. Nobu is great, but I would take Sen any time over Nobu. His black Cod is to die for. Then there is the head sushi chef. Amazing. I have eaten Sushi and Sashimi in Tokyo and San Fran, so I have more than Vegas to compare the quality. The fun thing is I am a traditionalist. I like the best sashimi and I want to try every good fish on the planet. Sen's variety of fresh fish is unmatched in Vegas. I order my sashimi Omakasie. My wife likes the fusion sashimi. So ever other time we go we tell the sushi chef who is the boss that night and they make us either traditional or fusion depending on which one of is the boss. Booblehead2 must work for the competition.
I happened to have a different experience. My friend and I enjoyed our visit yesterday. They have a lot of items on the menu with some shrimps, oysters, and sushi for $6.99 plus drink ($1,29) if you wish, or you can just ask for water. That's not bad at all as compared to other buffet in town. One thing I noticed is that they only give you a fork; no knife or spoon. I believe that they are getting better, especially to think that Dragon Beffet (across the street) has shut down. I've seen others eating ice cream with a plastic spoon. As far as customer service is concerned, they need to learn "service with a smile" -which is very important in such a business. I believe they will improve with time if they are reading these reviews.