We were recommeded this dry cleaners by some locals in our apartment complex. Our wedding was coming up soon and my wedding dress needed ironing to get the creases out and shortening to get it the right length.Little did I know that my wedding dress was non dry-cleanable! No steam or heat was allowed on the dress due to the very unusual fabric that no one seems to have ever seen (dress was from an Australian desgner). Understandably, I was pretty upset by this and did not want to walk down the aisle in a creased wedding dress, and was considering buyng a new dress. However, Tiffany Dry Cleaners were determined to help and said they would do whatever was recommended by the designer. After emailing back and forth with the designer, I got some very specific instructions which I promptly forwarded on to Dan at Tiffany's.The owners ended up taking my wedding dress home with them, soaking it in gallons of purified water and hanging it up in their very own home to ensure its safety and well being. I picked up my dress from Tiffany only a few days before our wedding. Although there were still a few light creases, the dress looked a million times better and was definitely wearable again! Thanks to Tiffany Couture Cleaners I was able to wear my one-of a-kind unique Australian wedding dress for our Las Vegas wedding. Furthermore, after all the effort and time that they spent on my dress they would not accept any more money for their services. Thank you Tiffany for all your help, patience, care and kindness throughout this process, for truly going above and beyond and for being a part of our special day!
Excellent customer service but a very average clean. I spoke to the manager and stressed that I was moving into a new place and needed an absolutely thorough first clean: he assured me I would not be idsappointed. It's only a 1.5 bed unit but I was happy to pay $160 for three cleaners to work for two hours.On the plus side they did a very good job with the bathroom and all the floors. But the kitchen units were seemingly barely touched - even the outside cabinets, yet they left half an hour early. While cleaning the kitchen cabinets myself Ifound all kinds of gunk, which suggests to me that they didn't even wipe the exteriors.Would I use them again? Usually I wouldn't, but this experience was far better than the one I had with the first company I contacted, who showed up 1.5 hours late (without calling) and with expired insurance, so my high-rise HOA wouldn't let them in.