I know, I know: Wendy's? FOUR stars? Yes and yes. I rarely review places like this but I had such a fantastic experience that I needed to let everyone know about it. This is an old school Wendy's, meaning it's not fancy, it's pretty worn down and worn out, and it's in a not-so-nice part of town. So imagine my surprise when I came here and not only was it spotlessly clean (two employees were constantly wiping down tables), it was packed with obvious regulars (lots of old timers and a chatty fellow in line behind us who informed us as such).It's clear that many of the employees here are "lifers," meaning they always have and / or always will work for Wendy's. That means they are super efficient and true superstars of the fast food chain. The older lady took our order (we had lots of substitutions) with zero issues and got it 100% correct the first time.When our food arrived, we were both shocked. This was hands down the best Wendy's food we'd had in a long, long time. The burgers were hot and fresh and perfectly seasoned, the buns were fluffy, the cheese was melting and gooey, and the produce was so high quality that if you didn't know better you'd guess it was from a higher end burger restaurant. The lettuce was crisp and not brown nor wilted, the pickles were perfect, and my super red and ripe tomatoes were sliced uniformly. I can't say enough about how great this burger was.It's fine, but there were several homeless people (and one mentally ill man) hanging out in the parking lot in broad daylight (at 1:30 pm on a Saturday afternoon). They didn't intend to harm anyone, but one of them came inside and started walking around and talking to random customers, disappearing into the restroom (he never came back out before I left and the employees didn't ask him to leave). For that, I had to dock them one star. People were freaking out and feeling uncomfortable, so I would recommend this location get some better security or manager training so they can better deal with situations like this.For obvious reasons, I'd suggest you use the drive thru window instead of choosing to dine in. But this is a dang good Wendy's!
The food is fine, about like any other Subway. The employees are pleasant and accommodating. But in the 20 minutes I was there today I was accosted on the way in and on the way out of the store by stinking, rotten pan handlers. "Excuse me sir, could you help me out?"... or "Have you got any spare change." These maggots are ubiquitous and seem to be everywhere I shop. I'm neither hard hearted nor insensitive. I realize many people are genuinely in dire straits but given the overwhelming volume of these parasites as well as the leeches who are standing on virtually every street corner in this city with their signs all with the same insincere "Homless, Hungry, God Bless you" crap I feel like I'm living during the great depression of '29. The economy while far from perfect is irrefutably better than it was. These are lazy, worthless bastards who will never work nor attempt to better themselves in any way by taking advantage of the tax payer funded services available to them. Now what has this to do with this particular Subway? Given my not unjustified fear of the possibility that my car might have been damaged out of pure vindictiveness while I was inside eating by the bum I blew off on the way in and having to sidestep another of these lizards when exiting I doubt sincerely that I'll return to this location. If the owners and renters of this shopping center aren't concerned enough to engage some sort of security then I'll take my business elsewhere.
Brought a couple, Wedding Day,[go figure] to the drive-thru window, in my cab. Ordered the many items needed for the two, plus, three others not with us. Order was over $43,aprox. 5:45p. Was told to pull forward to front door. Very nice Dark haired woman, well groomed, came out, and thanked us for the wait,*which was only 3 minutes*.Order was correct, "fries were hot",(said by bride). Thank you for a friendly staff and timely done order.