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11/05/2015
By: bankerkim
Union Plumbing
As a homeowner and consumer advocate with over 40 years of plumbers experiences in 3 states, I rate my 11/4/2015 experience with Union Plumbing as one of the BEST. Bought a gas Rheem water heater from Home Depot 7/1/2014. On 10/29/2015, no hot water. Phoned Rheem's 800# and spent 38 minutes with tech trying to restart it but pilot would not light. Tech "said" he was ordering a new control module that I would receive at my home by next day air. Within 2 hours, received call from Union Plumbing to schedule the service call but I said I was waiting for the part and would call back to schedule. No part arrived the next day so I phoned Rheem to get the tracking #. After over 15 minutes on hold listening to elevator music, operator apologized and said initial tech did not order the part, which she then ordered. I phoned Rheem on 11/2/2015 and obtained FedEx tracking # so I then phoned Union to schedule service for 11/4/2015 and was told tech would arrive between noon and 4PM. Ian Hickman phoned me 20 minutes before he arrived at 2:30PM. I watched Ian drain the tank and install the new Honeywell WV8840C1605. During the process Ian educated me on the fact that many of these Honeywell parts are failing and being replaced in Rheem and AO Smith water heaters due to coating on the probe and faulty circuit board. The new part has improved stainless steel probe, circuit board and even a nice blue indicator light replacing the orange one. One hour later I could hear and see my water heater doing it's job. Having renovated my home and replaced Kitec fittings over the past 2 years, I've experienced 5 different plumbing companies in Nevada. Thank you Ian and Union Plumbing for a first class experience!
01/20/2016
By: Arlene J.
Orchard Plumbing
I needed a plumber fast (because a particular large home store would not install my new dishwasher, nor my washer and dryer because there was slight corrosion which the plumber said wouldn't make a difference, the installers were just lazy) I randomly picked Orchard Plumbing out of the phone book, it was a holiday and the actual owner came within a few hours. He said he really didn't think these items under the sink needed to be replaced, and I appreciate the honesty. I asked him while he was there if he would install my new garbage disposal and he did, quickly and efficiently. I then decided to have the items the large home store installers said they wouldn't install because of slight corrosion, he sent one of his employees. Both men were extremely friendly, fast and did a great job. I would highly recommend them to anyone in need of a good, honest plumber.
07/29/2013
By: lindsayh336
Air Pro Master
In preparation for a very hot Las Vegas summer, I purchased an AC inspection and tune up through Air Pro Masters. Though I was not expecting any problems, my Trane unit is 13 years old, and I had not had it serviced in a few years. When the tech arrived he encouraged me to watch while he did the inspection. He offered some maintenance tips, and patiently answered my questions. When appropriate, he offered some features of the annual service contract, but at no time did I feel uncomfortable or pressured to purchase a service contract. My initial experience was very positive, and I will certainly use them for any future repair need - will take it one experience at a time!
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01/09/2016
By: Tammy M.
Rocky Point Plumbing
I walked up to, I believe a Sergio, who i asked to translate for at a condo as I did not speak Spanish fluently and he was nice to do that till we went to the condo unit and then found out what my reason was to go there till he put his two sense in which he could been respectful and left that between the party and my problem to us. I noticed they left same time. No telling what he told the other party when I left. Do you want this type of guy to work in your home when you thought all he was doing was NOT being neutral keep to himself, common sense says that?
08/02/2017
By: derek a.
Eternal Plumbing Solutions
I called Eternal Plumbing last week because we had a leak in the plumbing on the outside of the house. I had turned off the main water line because it was pretty bad. Kyle was able to come out inside of 2 hours which was really nice. Kyle told me what the issue was, said he had the necessary equipment on the truck to fix it, quoted me a very fair price and was on his way in a few short hours. This was the best experience I have had with a plumber in Las Vegas. I hope not to need them again, but I will definitely not hesitate to call them if I do.
12/04/2014
By: Haha H.
Dms Plumbing
My mother, despite being quite the "do it yourself"-er, needed some help installing a new garbage disposal I had purchased for her. I went on Google in search of a plumber, and after several phone calls, decided on DMS Plumbing. They offered a free estimate, and quoted the best price in-home. The service was quick, and mom seemed pleased with how friendly the technician, Steve, was. The DMS Plumbing magnet is hanging on our refrigerator now, for all future, plumbing needs.
01/31/2013
By: kreed223
Lange Plumbing & Fire Protection
I had a great experience with Lange Plumbing! I would recommend them to friends and family because they were professional and courteous. I got a fair price for a water heater replacement. I understand the importance of using a licensed, bonded and insured Plumbing company. I would not have a handyman work near any of my plumbing! They do not have the expertise and can not pull the legally required permits to finish a job correctly. THANK YOU LANGE PLUMBING!
06/01/2017
By: giaxoxo
24 Hour Plumbing Company
I Searched everywhere for a 24 Hour Emergency Plumbing Company i had a Company out prior so i knew what my problem was i just didnt know how bad it was so i got this company out they Located my problem with a camera and locator and they got right to work i saved thousands on a repair they hydro Jetted My sewer and made it look Brand new if you got a back up expecially if you just got your home like us do a camera inspection dont jump on a repair
08/27/2013
By: teagues241
Air Pro Master
I've used Air Pro Masters for years. We have the service plan, so a tech comes out in the spring and again in the fall just to be sure the system is safe and ready when needed. We've never had an issue. Years ago they also installed a heat pump for us and that has proven to be a great investment for our home. The techs are friendly, knowledgeable and have always on time. I recommend Air Pro Masters to anyone.
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06/21/2016
By: Francine m.k. H.
Advanced Home Services
Awesome experience with this company! My AC went out during record high temperatures of 114... AHS sent them and they were at my house within 2 hours of the service request. Mike called and came 30 minutes earlier than the appointment window, he was quick with the diagnosis and repair and had my AC running in less than 30 minutes! I am so thankful! Fast and efficient company, would recommend them to friends.
Tips & Advices
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
  • Were you pleased with the work done?
  • Was the project completed on time?
  • Did the plumber give you a written warranty and guarantee his or her work?
  • Were there any unexpected costs that arose?
  • Would you hire this plumber again? If not, why?
A permit provides added assurance that the work is done correctly. Having this in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will want to check any large work you did to make sure it was done properly.
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building.
  • Before calling a plumber, try to unclog your drains and toilets yourself by using a plunger.
  • Make sure you use a standard bell-shaped plunger for your sink and shower drains and a plunger with a flanged end for your toilets.
  • If neither type can loosen the pipe blockage, put a plumber's snake to use.
  • Ratchet the snake down the pipe to eliminate any clogs.
Usually, a leaky or dripping faucet is an easy fix that can be done by anyone who is even slightly handy with tools.. To fix it, first shut off the water under the sink then remove any decorative parts of the faucet and replace the washer and O-ring before reassembling everything.

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