As a homeowner and consumer advocate with over 40 years of plumbers experiences in 3 states, I rate my 11/4/2015 experience with Union Plumbing as one of the BEST. Bought a gas Rheem water heater from Home Depot 7/1/2014. On 10/29/2015, no hot water. Phoned Rheem's 800# and spent 38 minutes with tech trying to restart it but pilot would not light. Tech "said" he was ordering a new control module that I would receive at my home by next day air. Within 2 hours, received call from Union Plumbing to schedule the service call but I said I was waiting for the part and would call back to schedule. No part arrived the next day so I phoned Rheem to get the tracking #. After over 15 minutes on hold listening to elevator music, operator apologized and said initial tech did not order the part, which she then ordered. I phoned Rheem on 11/2/2015 and obtained FedEx tracking # so I then phoned Union to schedule service for 11/4/2015 and was told tech would arrive between noon and 4PM. Ian Hickman phoned me 20 minutes before he arrived at 2:30PM. I watched Ian drain the tank and install the new Honeywell WV8840C1605. During the process Ian educated me on the fact that many of these Honeywell parts are failing and being replaced in Rheem and AO Smith water heaters due to coating on the probe and faulty circuit board. The new part has improved stainless steel probe, circuit board and even a nice blue indicator light replacing the orange one. One hour later I could hear and see my water heater doing it's job. Having renovated my home and replaced Kitec fittings over the past 2 years, I've experienced 5 different plumbing companies in Nevada. Thank you Ian and Union Plumbing for a first class experience!
I must say that a person gets weary about selecting the right plumbing service that you can trust and KenO of Mike's Drain & Plumbing showed you can count on him. I hired this co. because he did a small job in my condo a few months ago, and because we live out of state....he was very honest as to telli us to wait on a small job till we return to Vegas since we need to be present. So he fixed a small leak for us that was needed at that time.I was telling him about my toilet slow water flow and he went to check it right on the spot since it was our last day the next morning. He opened the cover on one of toilets and showed us why. On my next trip I would call them for estimate. Well I decided to give a call a few monthsearlier and see if they would handle the job without me making a trip out. Having met KenO face to face, he seemed to know his job and very sharp worker. Everything through communicating with the office from start to finish was A++. It's great to feel you have reliable, honest workers taking care of you. He's smart, does a nice clean job, on time and explains everything. If anything need attention to, he will tell you. I felt he covered our backs very well! Give them a call, 24hrs service...I'm happy I can rely on them!
I must've made a gypsy mad or something, because I just bought a house and not even 3 weeks into it, the water heater kicks the bucket. I just decided to bite the bullet and get it taken care of ASAP as I had no real choice in the matter. I called a few companies but thy were either busy, too expensive, or both. I stumbled upon this company and they seemed pretty good so I gave them a call. They were very nice on the phone and listened to everything I had to say.We talked for a bit and luckily I had called right after someone else had canceled their appointment for the day. That meant that I was able to be scheduled for later in the day. They said they would come out between 2:00pm-3:00pm that day and take out the old heater and put a new one in. They called me 30 minutes before they came out to let me know that they were on their way. They arrived on time and got to work right away. The old heater was out and the new one was installed in what seemed like no time at all. They asked me whether or not I wanted to keep the old heater, but I told them to take it away. They two guys that came out were very respectful and both had a good sense of humor. Its good to have a good company to help ya when something like this happens.
I had a plumbing emergency this morning. I went to turn off the water in my washing machine, and the piece that turns off the water broke off in my hand, and there was water spraying full force all over my laundry room. Thank goodness my husband was able to turn off the water valve. Not knowing where to turn, I looked up Las Vegas Plumbers on the internet. I called Absolute Plumbing and Brondy Johnson answered immediately. He said he would be at my house between 11 and 12, and he showed up at 10:50 a.m. He quickly found the problem, explained the repair to me, and had the job finished in a short time, While he was there, I also showed him a problem with my kitchen faucet and dishwasher draining. Brondy was able to install a new kitchen faucet for me and install a new drainage hose for my dishwasher. We were very pleased with his work, and I feel the cost was fair. Thank you Brondy for a job well done!
I needed a plumber fast (because a particular large home store would not install my new dishwasher, nor my washer and dryer because there was slight corrosion which the plumber said wouldn't make a difference, the installers were just lazy) I randomly picked Orchard Plumbing out of the phone book, it was a holiday and the actual owner came within a few hours. He said he really didn't think these items under the sink needed to be replaced, and I appreciate the honesty. I asked him while he was there if he would install my new garbage disposal and he did, quickly and efficiently. I then decided to have the items the large home store installers said they wouldn't install because of slight corrosion, he sent one of his employees. Both men were extremely friendly, fast and did a great job. I would highly recommend them to anyone in need of a good, honest plumber.
Had Ideal out again today, one of my bulbs literally blew up one night & burned the string right in half on my backyard lights...see my photos. I thought they'd be a goner, I had Ideal install them several years backs for my parents 50th wedding anniversary soirée & use them every chance I get! They're so beautiful I've had several neighbors actually stop by asking where I got them! They illuminate my yard with such a great ambient light & I just LOVE them! I always write reviews when I'm traveling & forget my local guys! Here's to you IDEAL Services! Thanks for everything! They've done landscape lights, interior lights, did all the electrical, plumbing & installed my a/c units on my home addition & recently the plumbing & lighting in my kitchen remodel! This is truly a one stop shop. Support your local small businesses!
I needed a plumber to complete several repairs that had accumulated around the house in recent weeks. Based on Yelp reviews, I chose Pure Plumbing, and am delighted to report the Yelp reviews were right. Service here is top notch. The scheduling process was easy, professional and accommodating of my schedule. The plumbers (Joe H and another) arrived exactly when they said they would and were polite, professional and competent. The office sent me a text message about ½ hour before the plumbers arrived and called a few days after to check in on the service. Then, they sent me a thank you note with a Starbucks gift card. Nice touch! This is a company that’s focused on quality of work and service – their customer is important and they’re appreciative of my business.