I am going to give you a peak at behind the scene at The Pointe. First, this property always has been and will continue to be a struggling property. Criterion 3 has a tendency to bring in low experienced managers that can barely keep a float, very limited support. They teach there staff the 'correct' things to say to pacify a resident. They do manipulate residents and say the right things and get them at the end of their lease, if the property does not look better than what it did before you move in you will be charged for cleaning, carpets, painting, repairs at 300% or more the cost. The air conditioners will not work the majority of the summer because they are to small for the the apartments, not charged fully (which you could be charged for), they freeze up all the time. The Internet will always be intermentant because it is satellite, and if you've lived here the winters are cloudy and stormy which effects satellite. And if you have any outstanding bill over $10 your Internet will be turned off.Finally, many if noy all 5 star reviews that come through in groups is because management is having a contest to get as many reviews as possible. Those who give the reviews are given gift cards for positive reviews and the staff member who gets the most wins any where from $200 or more.Parents, students beware of what you are getting into, do your research, look at the reviews that are 3 and lower, they are speaking the truth.
Please, please don't live here. I had mice and cockroaches. My apt had a hole in the ceiling, with insulation hanging out of it, this was still there as of 8-5-16 when I moved out. Was told by management that, they would get to it, when they get to it. Was told from other residents that the holes in the ceiling was normal. There are huge cracks and holes located through out my unit. There is dog crap located everywhere throughout the property. Multiple times I saw their maintenance workers, drinking and smoking dope on sight while working.The hallways are beat to hell and smell like piss, crap and puke. They over charged me on electric for 4 months in a row. Was told when I was moving to stay cause there under new management, which is a huge lie. Worst place I have ever lived.