Wheel Pros Locations & Hours Near Lakewood, CO - YP.com
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By: Nicolle C.
Big O Tires
Amazing customer service. Absolutely a step up from the treatment given from any other tire/repair shop. This location has been absolutely wonderful when taking an extra minute out of their day to make sure there is customer satisfaction. Tim was a Rockstar and did an incredible job fixing my 'problem child' of a car and searched to get to the bottom of my issues/repairs.
By: Vixmail@hotmail.com N.
Big O Tires
From what I know, Big O Tires has a good reputation. However, this shop is the exception. I took my car in for new spark plugs and a filter, which I thought should have been pretty simple. Almost $900 later, and my car was worse (and unsafe to drive the next day) they jerked me around on the price and repairs. They would not provide documentation or old parts. I was not allowed to speak with a manager, and I am not sure he ever received my messages. Most of the problems were with employee "Bob" but he was not the only one. They were extremely unprofessional the whole time and simply refused to deal with me, although I was polite each time I tried (not that it should matter). This may have been because I am a woman, and Bob went so far as to imply that I was either lying or didn't know what I was talking about. My suggestion is if you are looking for a new shop to take your car - keep looking.
Tips & Advices
Wheel caster is the angle created by the steering pivot points, from the front to the back of the vehicle. It is positive if the line angles forward, and negative if it angles back. A positive caster typically makes the car or truck more stable at higher speeds.
The camber angle of a wheel is the measured angle in degrees, between a wheels vertical alignment, perpendicular to the road. Wheels perfectly perpendicular to the road are at 0 degrees. This is considered ideal to prevent uneven wear on the surface of the tire and also to maximize standard performance. This is part of the alignment of the vehicle and can be adjusted for performance purposes.
Wheels can absolutely affect gas mileage. Larger, heavier wheels and tires create added weight to the car, generally decreasing mileage; lighter-weight wheels are prone to enhancing gas mileage.
As long as the wheels are made by an accredited manufacturer or machine shop, they are safe to use within the boundaries set forth by the manufacturer. There can be exceptions with random wheel failures, but, generally, they are completely safe as long as they are installed correctly and driven within the guidelines set forth by the manufacturer.
Changing wheels can affect the performance of the car. Size, width, and weight are among the factors that affect performance. Some wheels emphasize straight-ahead performance, usually associated with drag racing, while others are associated with performance and handling, while still others are purely ornamental in nature. Tires have much more impact on performance than wheels, however.

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