I'll just start by saying that I never actually entered the shop. Good thing, too, because I probably would have walked out. I found the artist's portfolio online and made an appointment with him over the phone. I ultimately cancelled it because he was consistently rude, short, and just generally unpleasant to communicate with. He wasn't willing to listen to what I wanted and criticized the location I had in mind, basically telling me he was above my ideas. He sighed impatiently and acted like I was bothering him the few times we spoke on the phone. When I cancelled my appointment, I politely asked for my deposit back (the $50 he demanded before even hearing what I wanted done) and he was extremely rude about that, too. This artist seems to be under the impression that his work is so awesome that he can treat potential clients like complete garbage and they'll give him their money anyway. Not so. I've warned others away from this shop because of him and will continue to do so. Go to an artist who knows how to talk to people with respect and actually appreciates your business.