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03/09/2013
By: jazmisdj
Robert Irelan DVM
My dog got really sick! She had the runs and there was blood and it was horrifying... she was really sick! I took her to another local vet with the initials CHAH, located on Cleveland Hts Blvd. While we waited in their lobby she had a few accidents with bloody stool, so they could obviously see that she was in dire need.After about 2 hrs they told me they could see her that day but there would be a $150 charge for an emergency visit.... feeling exploited I agreed because my dog was crapping blood!!! They told me she had probably eaten something like a candy wrapper out of the trash and that would require surgery.... 2000 bucks worth of surgery and lots of dog pain worth of surgery. In the meantime, they would run some tests and the dog should take these antibiotics.... wrote a check for $400. Two days later I still hadn't heard back from the place on Cleveland Hts. I called several times and they said they were still waiting on test results, they would call me. I talked to my boss and he said he takes all of his pets to this really great vet, Dr Irelan. I called the office, got her in the same day. $80 later...I REPEAT 80 BUCKS later, my dog was cured. I told Dr Irelan about her symptoms and immediately he started naming off other symptoms I hadn't even mentioned. He was amazing. It turned out she had allergies, which affected her GI tract. He told me to take her off of the antibiotics right away and feed her chicken and white rice (not some special $50 food they just happen to sell). He gave meds for the diarrhea and the allergies. That $80 included meds!!!! By the way, never heard back from the place on Cleveland Hts about the test results. After a week of "We are still waiting on results" I tried to cancel the check but I was too late. It's been a few yrs and I still don't have those test results (Saw someone's bad review and thought I should leave mine) Over the years I have found that Dr Irelan really cares about my animals. His office may not be the fanciest, but his office visit is the right price and he KNOWS WHAT HE IS DOING!!! I don't feel like I am paying for all those BMW's in the parking lot. I recommend Dr Irelan to everyone I know.
01/14/2014
By: Ken S.
Lakeland Animal Clinic
been going to Dr. Raymond for 6+ yrs and have taken all my adopted family to him so they know me there.. one of my cats was VERY sick and I've been going thru a bad patch financially, I went in and asked if they could do a payment plan to get her taken care of.. the reply was "no".. that's all, nothing else... i said " i guess my cat will die tonight then" AGAIN no reply... she did pass @ 6pm that night... for a man/family that says "have a blessed day" and PROFESSES to be a "christian" to turn a client away AFTER PUTTING $$$ IN HIS POCKET FOR SO MANY YEARS, well I can see where his priorities are, the almighty dollar... needless to say, i'm looking for a BETTER vet!
01/20/2015
By: Veronica M.
My Pets Animal Hospital
After being to more pet hospitals than I can count-it finally makes sense that YOU GET WHAT YOU PAY FOR! If you go to a pet hospital where they are giving away coupons, then you are going to get coupon service! This hospital is fantastic, very thorough, precise and knowledgeable. They go the extra mile to make sure the medicine they practice is excellent in every way. All precautions are taken with every procedure and they were explained to me in detail. The staff is the best-after losing a pet to discount procedures, I will never bargain shop for my pets again. This is my veterinarian-they are safe and I feel comfortable with everything they do.
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02/01/2016
By: Marc E.
Highland Pet Hospital
These other reviews were probably written from another Vet clinic. We've been seeing Dr B for 2 years for our German Shepherds and as recent as today. Again, her performance exceeded our expectations as it always does. She took our dog in with no notice and performed a successful emergency c-section as she has in the past. She's a no nonsense get the job done right kind of vet that knows veterinary medicine and surgical procedure. We had no concern once we arrived.
11/29/2014
By: Deb G.
Robert Irelan DVM
We have been tthrough soooo much with our great dane Lucy. Now let me start by saying she is our child. My husband and I don't have kids yet. I won't go into details of all the things we've gone through as it is lengthy. She is out of the woods now and healthy. I thank the nurses, especially Brittany and Chassidy there and also Dr. Fletcher for their caring hearts, listening ears and supportive ways. We love Lucy more than anything and are so grateful for them.
07/27/2015
By: Jackie C.
TLC PetSnip, Inc.
I absolutely love this clinic. They have done so much good in the community and to help stop the pet overpopulation as well as the many rescues I have seen there and on their website. I took both of my little dogs to them and would do so over again. I get a feeling that everyone there genuinely loves animals and they are always sweet with mine and the ones I see them come for in the waiting room.
06/13/2014
By: Mark W.
My Pets Animal Hospital
I won't be back. I was told I would get a call back by the end of day for status on medication that was paid for and ordered 30 days prior but didn't come in yet. I never got the call back. When the pet finally did get the injection I was told when I checked out that I would get a call the next day to see how the pet was doing. Never got that call. I'll find another vet.
11/09/2014
By: Stefanie B.
My Pets Animal Hospital
DR. ERIN is our vet of choice for sure. She provided detailed exams, prioritized our Mini Schnauzer's illness cause. She was honest, direct, calm, caring and we trusted her 100%.She saved our 4 legged child and kept in touch with us the entire time. Glad to have found her! Our new puppy addition is going to her, no question!
04/13/2015
By: Tom and gilly A.
My Pets Animal Hospital
Our dogs look forward to each and every visit, their tails start going as soon as we pull in. That says something. It is apprent that the staff really loves their jobs, and that is not apparent at every vet hospital we've been to since we are snowbirds and travel a lot. Thanks for the great care you give our kids!
10/01/2012
By: heal0211
Carrier Christoper J Dvm
Took my dog here for pain in the neck and back, i found the staff friendly and helpful and the vet (Dr Chris Carrier) was caring and explained everything clearly and in detail. He prescribed some pain medication and suggested laser treatment which has worked! i highly recommend this office.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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