Best 30 Apartments in Lake Mary, FL with Reviews - YP.com
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10/28/2015
By: Matthew S.
Colonial Grand at Heathrow
I like that there's a roof over our head but there really isn't much else to appreciate here. We've been here almost 4 months now and have already had to enter around 25 maintenance requests, 10 of which were entered the day we moved in. Maintenance here tries to band aid everything (including just painting over holes in the ceiling) and the office personnel are about as competent as my 12 year old daughter would be in the same job. We definitely won't be staying another year.
05/11/2014
By: Emily M.
Colonial Grand at Town Park
This complex looks appealing, yes, but do not be fooled. I am not one to review anything online, but I write this as a favor to you: please do not be as gullible as I was when apartment hunting. I truly regret signing a lease with Colonial Grand, I have been nothing but disappointed with my time here. Each week, something in my apartment stops functioning fully, or stops functioning all together. With my limited "fix-it" skills, I am led to call Colonial Grand Maintenance. Though it is not my only issue with this company, maintenance is by a long shot the ULTIMATE DOWNFALL of this apartment complex. One day while I was taking a nap, a maintenance worker knocked at my BEDROOM door--they regularly let themselves into my apartment, despite my specification on my maintenance requests that they DO NOT have permission to enter without my presence. One day I came home from work and there was a large hammer left on my kitchen counter, and a maintenance worker had also helped himself to a cup of coffee from my Keurig. The worst part, however, is that maintenance does not actually fix ANYTHING. They have used my own mixing bowls to "stop" leaking sinks, and what they do seem to fix will eventually break within the next month. Save your money, there are many far superior apartment complexes within the area...do not be conned into signing a lease with Colonial Grand!
04/08/2013
By: alaynalucas13
Bentley Park At Timacuan
It is absolutely awful. When we went to see the apartments, we loved it. The staff seemed super nice and helpful but it turns out they just tell you what you want to hear to hook you in and then you're on your own. We had a giant bug problem from day 1 that despite a very clean house and probably a hundred calls to the office never went away. We could hear every single thing happening at our neighbors apartments, the walls blocked out no sound. We had so many maintenance issues it was ridiculous. Usually they sent someone out fast but they rarely ever fixed the problem. We'd normally need 3 follow ups before it was finally fixed and then it would break again the next month. Basically, terrible staff who will lie until they're blue in the face to you. Less than desirable living spaces and the price sky-rocketed as we were leaving. NOT WORTH the money. I wouldn't live there again if they dropped the rent to 400 a month.

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