The Paw Spa in Lake Jackson, TX with Reviews -
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  • 1.The Paw Spa

    116 Parking Way St

    Lake Jackson,TX

    0.99 mi

    user avatar

    I have taken my dogs here several times and they do a great job for a great value. The dogs are treated kindly and always seem calm and content when I pick them up. I can tell that they are gentle wit

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By: Emily M.
The Paw Spa
I have taken my dogs here several times and they do a great job for a great value. The dogs are treated kindly and always seem calm and content when I pick them up. I can tell that they are gentle with them. They always have worked me in, even on short notice. After having PetSmart butcher my dog's hair and traumatize them, I have been extremely happy with Paw Spa.
By: Arlene R.
The Paw Spa
Good luck getting in here! As they are not always there. No set hours!! I called to find out their hours so I could get my dogs nails clipped. The guy said we are here from 7am - 6 pm. I said can I make an appt. he said no, not needed. But, we prefer to do nail clippings from 4-6pm. I took my dog on Wednesday @ 5:25 pm and they were closed! I called on Thurs. again and asked what are your hours? The guy said 7-6pm I said you were closed yesterday at 5:25 pm. Oh well sometimes we leave early. Okay, if I can't make appt and you only do nail clippings from 4-6 then how am i supposed to know when to come? Can I come today I asked. No, we are probably going to leave early today. Wow!! I said okay, what about Friday? Well we MIGHT be there till 6. Call us on Friday morning and we will let you know! This is NO way to run a business!! Good luck if you go here ...if you can even catch them when they are open after 5pm!!!
By: ecarter89
The Paw Spa
I do NOT recommend this "spa" to anyone! I took my long haired dachshund for a trim. I specifically told the MANAGER to trim his tail,ears,chest & feet. He proceeded to show me the hair cut another long haired dachshund,who was waiting in a kennel for her owner & asked if I wanted the same cut. That dog was shaved,everywhere but her ears. I again told him that I did not want him shaved due to itching & the possibility that his coat would not grow back the same. He wrote down exactly what I wanted,on my file with all of my information. I dropped my dog off at 1230 & he was not ready until 4 that afternoon. I understand that grooming takes time,but when I picked him up I noticed that his tail was still as long as ever & his chest had not been trimmed. His entire belly was shaved,along with his sides. He also had a rash & one single cut on his stomach,which they later argued was self inflicted due to itching.....from the RAZOR BURN. They claimed that the shaving was for "sanitary reasons" & standard with all grooming procedures. I've never had a dog groomed before & was not aware of any of the procedures,so as a new customer I would've appreciated a little bit of information,especially when I repeatedly asked for him NOT to be shaved. I didn't realize that there could be exceptions to my rule without my permission.The staff is rude,rude,rude. And to think they assured me that next time I brought him in,that they would go into better detail on the exact cut I would like & that they would not shave him. As if my first request to NOT shave him,was not enough,they thought I would take him back for round two? PLEASE DO NOT TAKE YOUR DOG TO PAW SPA.
Tips & Advices
Many people fear that their pet will be injured at the groomer, but incidents of serious injury are infrequent. For minor injuries , it is appropriate the groomer pay the vet bill, and can usually be worked out between groomer and owner. For moderate to severe injuries, you can attempt to activate groomer’s liability insurance to cover medical expenses. However, be aware that most groomer contracts stipulate that the business does not assume responsibility.
Staff at groomers know that there is inherent risk when handling animals, and they are familiar with being snapped at or bitten. However, it is not a normal occurrence or something you should ignore. Many people choose to cover medical expenses or pay extra--at minimum, apologize and get the dog into behavior classes. It is a given that  you should sedate or muzzle the animal for all future grooming sessions.
It is always recommended to make an appointment to get your pet groomed. While some groomers, especially in the larger pet stores, can accommodate with short notice, popular neighborhood groomers are often booked out two weeks out or longer on weekends.
If your pet has sensitive skin, let the groomer know when you set the appointment. But be aware, all dogs have sensitive skin by human standards--their skin is much thinner. Therefore, you should be on the lookout for signs of sensitivity, and reduce it through regular grooming with gentle, natural shampoo and conditioner. Oatmeal shampoo is a favorite. Daily brushouts and omega oil supplements are recommended for every day at-home care.
For various reasons including insurance clauses and pet-owner relationship dynamics and behaviors, groomers prefer owners don’t stay with their pets while being groomed.

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