1.Prezas Family Medicine
208 Oak Dr
Physicians & Surgeons, Family Medicine & General PracticePhysicians & Surgeons, Public HealthPhysicians & SurgeonsPhysicians & Surgeons, Surgery-General
2.Prezas, Roland, MD
208 Oak Dr S Ste 200
Physicians & SurgeonsPhysicians & Surgeons, Family Medicine & General Practice
3.Dr. Roland Prezas, DO
120 Flag Lake Dr Ste 2
Physicians & Surgeons, Family Medicine & General PracticePhysicians & SurgeonsPhysicians & Surgeons, Surgery-GeneralPhysicians & Surgeons, Osteopathic Manipulative Treatment
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I do not recommend Dr. Burns' practice. I felt confident enough with him when I had my initial consultation with him. He was clear and concise; he ordered tests to be done and said we'd talk when the results came in. When the results came in, I got a call from the health department, but had to contact Burns' office myself, who then ordered a second set of tests.After receiving what I thought were the results of the second test, I tried to reach the office to set up an appointment. When I couldn't get through (understandable with a busy practice) I went to the office in person. I was asked if I was actually a patient (???). When they finally let me talk to someone who knew my case, she told me Dr. Burns didn't need to see me at all. Confused, I asked why that was when no one had gone over test results, treatment(s), etc."You didn't google it?" she audaciously asked.I was stunned; it took me a minute to know what to say. She immediately explains how one might initially get the infection, which I effectively cut off, explaining that I know how one gets it. What I don't know is the severity of my case and what treatment is available, etc. When she just stared at me, I said, "I mean, what's going to happen? You'll just call the prescription in and that's it?" She nodded.And that was it. They were apparently never intending to talk to me at all.At least I know now - I'm supposed to rely on google for health issues. At least I'll save a lot of money!
Ive been a patient for almost 10 years and for eight of those years I have been on anxiety medicine. I have always seen the Dr yearly. Right after the hurricane I was getting low on meds. I had been seen in January and it is now only oct. walgreens had been trying to contact them with no response. I was out of meds and was starting to withdraw on the weekend so the pharmacy gave me an emergency 3 day supply. I tried to call them all day Monday and couldn't get a hold of anyone. I am now out of meds. I called the next morning and finally reached someone and was told I needed to make an appt. I told her I was just there in January and was told if I didn't like there rules to find another dr. She then told me I could come in if I could be there in ten minutes. I was at work and could not leave I asked for an appt. after 4 but they close at 4 so now I have no meds,need to be seen even though its been only ten months and they want me to find another Dr. They wouldn't even offer a prescription to get me through until I could get in knowing what happens when you stop these meds. immediately. I asked to speak to the dr and she said no. I told her she cant just not allow me access to my dr and she replied that is what the appt is for. so now i'm stuck with no meds and now no dr. I had a few choice words for her and and spoke with peggy the supervisor who I have known for 10 years. I was told they are suppose to be seeing me every 6 months, which was 4 months ago, and wouldn't even work with me to get an appt. She said they close at four and didn't try to find another day or time for me to try to get in. I cant miss anymore work this week because of time off from the hurricane. All they had to do was make a future appt. and call in a partial script. I'm so done with this place.!!!!!!!1/2
This place is a joke, not only can you not get someone on the phone to make an appointment. When you do get the rare chance to leave a message they don't call you back ever! This had happened to me many times over the past 2 years... After you're so fed up that you can't make an appointment you try to go in early and get a walk-in spot, Good Luck! They over book everything you will be in a room with no chairs, that smells like musty sweat for hours just to be seen. The receptionists are no better as they make you feel like it's your fault you're there and are just waiting for their next smoke break. I have truly never been treated so badly at any office in the last 30 years of life. This office should be shut down as it is an embarrassment to doctors and how patients should be treated.