Best 30 Pet Store in Lake In The Hills, IL with Reviews -
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By: Joe K.
Pet Supplies Plus
Very disappointed with Pet Supplies Plus located at 132 Randall Rd, Lake in the Hills, IL. To my shock today, one of the managers who had said that he talked with the branch manager, told me that i was banned from the store on account of using their dog wash for making money. I am a professional dog handler as well as dog trainer and have multiple dogs and a thriving business! There hasn't been a day in which I used their dog wash for making money. The only reason I have used their facilities was when any of my equipment for my own dogs broke down. I was told that I wasn't allowed to use the wash facilities and not even allowed to shop in the store!!!! Act of discrimination? I'll let you decide...
Tips & Advices
Pet owners usually sign a waiver stating that any injury or illness a dog suffers while at daycare is the responsibility of the owner. However, most facilities carry liability insurance and pet business insurance in the event of a serious incident. To prevent illness, facilities are strict about requiring proof of vaccination and general health from a veterinarian prior to accepting a dog. However, in an off-leash setting, scuffles or fights might occur. Reputable facilities will often hire vet assistants who can treat minor injuries and under-the-weather dogs.  For anything more serious, a good daycare should make it a priority to get the dog to a vet, and get in immediate contact with the owner.

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