Family Auto Locations & Hours Near Lake Charles, LA -
By: Brenda B.
Mark's Master Mechanics
Needed heater fixed and they needed to replace the dash cause it was busted. They replaced the dash but did a bumb job on it, nothing is fitting securedly, they drilled holes and tried to glue the front panel on and damaged the parts that weren't damaged. I don't know if the passenger air bag will work because its not securely seated and the shift indicator doesn't work. The bad part about it all is that no one told me that there would be problems putting in the dash and possible damage to the undamaged console. Then its like no one looked at the vehicle when I finally got it because there was no phone call or explanation until I called back to find out what happened. Supposedly, he would fix the dash indicator but was waiting for the part to come in which never came in and the brand new dash didn't come with all the parts and its no longer available to them. Totally poor customer service. If you need work done and they say order the parts, don't bring your vehicle until the parts come in because it may be weeks and inspect your vehicle before it leaves the lot because they won't say a word and know they broke pieces that weren't broke before. The heater does work but the inside looks tacky!
By: Shelby H.
Allen's Used Cars
Honest & Trustworthy! I've bought 3 vehicles from Allen's Used Cars now. As a young woman I asked my family for advice on a trustworthy dealership. I bought my first car for college from the owner and that car took me dependably back and forth from college for years. I decided to get a more sporty car after that, so I did a trade-in and drove the next car for many more years. Finally when our family started to grow I traded that car in for a larger vehicle which I have had for 2 years now. I've been driving cars from Allen's Used Cars for 14 years now and all of my vehicles have been wonderful and never left me stranded. I will continue to return and I recommend this dealership to all of my friends who are looking to buy a used car from a dealer that can be trusted.
By: floriana.addison
All Action Automotive Inc.
Awesome Services!Single mother of six had problems with my vehicle and i bought it to All Action Automotive and More! They did major motor repair on it and Mell got me out in four days! Mell got me with a cheaper price than the other shops!! I check with other shops and they told me that they had to kept for 3 weeks min. God bless that man!! I'm so thankful for him to get my van done when i need the most especially when i had kids to drop off at school!!
By: louisfisher
All Action Automotive Inc.
My wife with our young kids went to shop on a flat. Mell said they dont fix flats. My wife was wonder what to do before she could say any thing Mell took tire off. took it tire shop got it fix and said have a nice day. and did not charge me anything. god bless that man.He got my bussines and anyone who ask for a repair shop . I send them to Mell!!!. thanks again!!!
By: sonnier
All Action Automotive Inc.
I am employed here. bitch101 was stealing from company. I told Mell to sue her he said no because everyone needs a second chance. It was not his place to judge. He said he leave it for the God to Deal with Her!!! as for late to pay he always paid on time or early. I am happy working here. Can't believe her!! Mell is truly a god fearing man
By: Nick T.
Ashford's Automotive Service
I came in to have my power steering serviced and they recommend a flush rather than changing out the pump. Turned out the flush did nothing so they offered to not charge me for the flush if I have my pump changed there. Truck is running like new again and they were very fast and kind. I'll be a return customer now.
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By: Calvin H.
Chapman Quik Lube
We go there and he says we have lights out that need to be fixed. Went and got what we needed. Then we went back again and after us purchased the stuff and not only did they not have the correct month, but they said the same thing. We left and went to Don's Carwash on Ryan St. And was done in 10 minutes.
By: mrslapyrouse
All Action Automotive Inc.
My engine, brake, abs light was on. Brought it to 5 shops they told me the less i had to pay was $650.00. Mell fixed it for $85.13, that was great!!! and ran a computer diagnostic for free!!!! Everyone else i had to pay $65-$95 dollars. love that man. ps my lights are off!!! and still off!!
By: emily.hebert.505
Ashford's Automotive Service
Went in to Ashford to have my a/c fixed today. The car required extensive work and Ashford was able to get my a/c back up and running in a very reasonable time frame, for a very respectable price. Mechanic and Front desk are both very friendly and sweet! Highly recommend Ashford Automotive
By: Cindy E.
All Action Automotive Inc.
Average stars for reading what looks to be stories written by the auto shop themselves! Nice read but I need to get my car window fixed and want reliable service that does not paint pretty pictures on the internet of themselves for customers.
Tips & Advices
Using a variety of tools and processes, many of which require specialized training, auto body mechanics primarily repair cosmetic and structural damage to vehicles after accidents occur. They can also enhance a vehicle’s appearance and performance by replacing and adding new parts to a vehicle’s body.
This depends on the severity of the work that needs to be done. Something such as paintless dent repair for a few small dents can take an hour. Whereas auto body repairs for damages caused by a major accident can take multiple days to correct.
All auto body parts can be repaired but there is a threshold for the level of repairs possible. Parts can be damaged beyond repair and would need to be wholly replaced.
Auto body parts can be made from a wide variety of materials, usually based on what the part’s purpose is. Vehicle frames body panels, bumpers, roof racks, and other items that need to be strong and durable are usually constructed from steel, which is known for its durability and resistance to rust and high temperatures. But aluminum is quickly becoming a popular material of construction due to its lightweight yet durable nature. Body kits and other aftermarket parts like spoilers and hoods can be constructed from one form of plastic or another.
Yes, the vast majority of car makes and models have aftermarket parts available for many of their components. But higher-end vehicles typically have less aftermarket parts available since they often use specialized materials and manufacturing processes that are difficult to duplicate for many aftermarket manufacturers.

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