Bernina Sewing Machines in Lake Charles, LA with Reviews - YP.com
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03/29/2016
By: Joyce W.
Allbrands.Com
The best customer service I have received. Persons in this store are very knowledgeable and helpful. I purchased a sewing machine and found it to be just what I wanted after explaining my needs of a machine to the store clerks. Love the helpful atmosphere !
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03/29/2016
By: Joyce W.
White's Sew & Vac of Lake Charles
This has been the worse customer service I have received in some time. Adam is very nice in person, but you cannot get anyone to respond to phone calls. I have left numerous messages since I live about an hour away and failed to receive "any" return calls. I also called and spoke with a lady today and she hung up on me when I asked when I could find out something about the 2 machines I left 3 months ago.
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09/04/2015
By: Can M.
White's Sew & Vac of Lake Charles
Worst customer service I have ever seen! You purchase their products and when they aren't working properly and you bring it in they give you the runaround. They have had my vaccum since June and it's not even 6 months old. The owner Adam is great fake! He will lie straight to your face! They have several BBB complaints for over charging and breaking other things while they are supposedly fixing your item#
10/30/2014
By: Debbie A.
White's Sew & Vac of Lake Charles
I spoke with Adam on the phone about the Singer sewing machine. He was very nice and knowledgeable. I boubht a Brother embroidery machine from a dealer in Nederland about four years ago. I got more information from him over the phone than I did from my one hour of free instruction from them. I spent $4,000.00 for that machine and had no idea of what to do with it. Adam was so sweet and explained everything from the embroidery machine to the warranty. My machine shouldbe in by tomorrow. He told me we would go over everything with me. I'm sure they will meet my needs. I know I won't go anywhere else vrom now on. It's a little drive for me but I'm sure I will be pleased.

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