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08/24/2016
By: Ruth L.
Sears Appliance Repair
The technician drove through the flooding rain from Lafayette, La. to Lake Charles, La. to repair the ice make to my frigidaire refrigerator. He tackled the problem immediatly & discovered I needed a new one which he had availible & installed quickly. The technician was friendly, courteous, prompt & professional, best technician ever, wished they were all like this or simular, Thanks Sears!
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04/23/2016
By: Jeffery T.
Sears Appliance Repair
Tech called to say he was on his way. He knew exactly what was wrong from my description, and verified with inspection of oven. He replaced the part quickly. He was very polite and professional. Also very knowledgeable and quick.
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09/26/2016
By: Nicholas D.
Sears Appliance Repair
Technician was on time and very knowledge. He gave me excellent customer service and was very friendly!!
Tips & Advices
Aftermarket replacement parts can be perfectly safe and reliable, but be sure to do your research. If replacing a more integral piece, such as washing machine’s water pump or a thermostat for a busted water heater, it might be best to purchase new.
Replacement parts generally come with warranties extending anywhere from 30 days to five years, depending on the original price, the nature of the fix and the age of the part itself.
If you’re seeking new parts repair companies will generally mark up their prices slightly--particularly at a major national retailer. However, used parts are typically discounted.
Cheaper used appliance parts can be found online or at many local, independently owned retailers, along with ecommerce sites such as eBay. Major retailers, however, generally limit their selection to unused, full-priced options.
Second-hand appliance parts are generally anywhere between 50-75% cheaper than new ones, but warranties might not extend as long and the parts may be less reliable or come with a shorter lifespan. Be sure to research the source of any second-hand parts to ensure the dealer is reputable and the part itself reliable.

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