201 Rue Iberville
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VERY UNPROFESSIONAL!! Not happy with service or work, sent my mothers vehicle there because it was running hot, they keep car for one day and said it was the engine block that was not filled correctly after i changed thermostat myself, CAR Runs Hot The NEXT DAY and leaking coolant after Bourque's Auto said it was fixed!! charged over $100 to put fluids in engine block. sent car back so he can fix the real problem, (tired to give them a chance to earn our business back) This time around he says its the radiator and its going to cost over $500 to fix. My mother ask him a few questions like how he didnt see that before? wondering if he knows for sure if its the radiator? what if he changes the radiator and its still runs hot, what else could it be? she cant afford to keep changing out parts and problem is still not fix.. He gets on phone and tells my mother "SHE CAN COME PICK UP HER CAR! HE DOES NOT WANT TO WORK ON IT!!" after it had been to his shop for 5 Days.. We paid and had the car towed there both times! $$ down the drain. HE REFUSED TO WORK ON CAR BECAUSE MY MOTHER ASK QUESTIONS ABOUT HIS WORK!! HE HAD UGLY WAYS OVER PHONE CONVERSATION! I WILL NEVER BRING ANY BUSINESS THERE AGAIN!! I ONLY PUT ONE STAR BECAUSE IT IS REQUIRED TO LEAVE POST, OTHER WISE THERE WOIULD BE ZERO STARS!!
My teenagers went without me to have their car fixed. They replaced a sensor for $500 and the issue wasn't resolved. Then they said that the spedometer needed to be replaced. I told them to get a second opinion. It seems like they replaced the wrong sensor.When I called to discuss it, he refused to accept any responsibility -- I didn't want a full refund, but maybe just his profit? But he said he would never replace the wrong thing. So he did the wrong thing AND gave us bad customer service. Will not return. Try Midas across the street -- I have received great customer service from them.
Hands-down the best customer experience I've ever had at any car repair shop. Truly excellent! Jody and Cody were exceptional!
I had the owner mike work on a 2004 chevy truck. It seemed to be a simple job but he had my vehicle for over 3 weeks!! Then once he finally finished for me to pick it up the problem still remained. I brought the vehicle back and he asked me to drop it off again. Once again it took 3 weeks. Guess what the problem still was fixed so once again he took my truck again for a third time. This was his last chance and 2 weeks later I picked up my truck and can u believe still not fixed correctly. So the point of the story is I would definitely not recommend this shop to anyone looking for a mechanic that knows what he is doing. Worst mechanic in Lafayette!!!!!!!!!!!!!!!!!!!!
Great communication awesome work! Very talented. If you need anything chief Construction is the company to call!
I can find any business I'm in need of! ❤❤❤...... I really love this app!...... I can get directions to anywhere!
NOT CLOSED - same great service new locationV. W. Plus7215 Johnston StLafayette, La. 70503 337-266-9549
Consistent. Professional. Over and beyond for customers. Always willing to help. Only shop my I trust with Mercedes.
very slow in completing the repairs but very nice
Would like to have an estimate