Action Auto in Lafayette, LA with Reviews -
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By: Chase E.
Bourque's Auto Repair
VERY UNPROFESSIONAL!! Not happy with service or work, sent my mothers vehicle there because it was running hot, they keep car for one day and said it was the engine block that was not filled correctly after i changed thermostat myself, CAR Runs Hot The NEXT DAY and leaking coolant after Bourque's Auto said it was fixed!! charged over $100 to put fluids in engine block. sent car back so he can fix the real problem, (tired to give them a chance to earn our business back) This time around he says its the radiator and its going to cost over $500 to fix. My mother ask him a few questions like how he didnt see that before? wondering if he knows for sure if its the radiator? what if he changes the radiator and its still runs hot, what else could it be? she cant afford to keep changing out parts and problem is still not fix.. He gets on phone and tells my mother "SHE CAN COME PICK UP HER CAR! HE DOES NOT WANT TO WORK ON IT!!" after it had been to his shop for 5 Days.. We paid and had the car towed there both times! $$ down the drain. HE REFUSED TO WORK ON CAR BECAUSE MY MOTHER ASK QUESTIONS ABOUT HIS WORK!! HE HAD UGLY WAYS OVER PHONE CONVERSATION! I WILL NEVER BRING ANY BUSINESS THERE AGAIN!! I ONLY PUT ONE STAR BECAUSE IT IS REQUIRED TO LEAVE POST, OTHER WISE THERE WOIULD BE ZERO STARS!!
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By: Johnathon W.
Easy Automotive
My teenagers went without me to have their car fixed. They replaced a sensor for $500 and the issue wasn't resolved. Then they said that the spedometer needed to be replaced. I told them to get a second opinion. It seems like they replaced the wrong sensor.When I called to discuss it, he refused to accept any responsibility -- I didn't want a full refund, but maybe just his profit? But he said he would never replace the wrong thing. So he did the wrong thing AND gave us bad customer service. Will not return. Try Midas across the street -- I have received great customer service from them.
By: Brock R.
Used Car Factory
With a few years of car industry service under my belt myself I've only met a few trustworthy folks but these guys take the cake. I've since moved away from the industry but the crew at used car factory are there, during and after the sale. Even years down the line I still feel like they appreciate our business.
By: Brian S.
Used Car Factory
Shawn, Chase, and Cris made the process easy and pleasant! We really felt like family! From start to finish they were willing to go above and beyond for us.
By: Taylor R.
Used Car Factory
We've bought multiple vehicles with them and they were always friendly, helpful, knowledgeable and patient.
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By: Christy F.
Chabill's Tire and Auto Service
Hands-down the best customer experience I've ever had at any car repair shop. Truly excellent! Jody and Cody were exceptional!
By: Elizabeth B.
Sterling Hyundai
We had a great experience with these people. Everyone was very nice and helpful. My daughter found the perfect first NEW CAR...a beautiful Electrolyte Green Hyundai Accent. She loves it, and we got a good deal. I do recommend this business to friends. :) ***AMENDED REVIEW*** When we had a little problem during the very first week...we got the run-around, and never got the problem fixed. :( Disappointed.
By: Bobby G.
Bobby's Paint & Body Shop
Outstanding paint and body shop. Justin is very professional at handling the entire job, Reed did an exceptional panel/component replacement and Jeff is an expert at painting. Bobby took the time to come talk to me as I was checking out his staff's five star work. In addition, they are a certified Ford repair center. Excellent experience.
By: Richard L.
Howard Automotive & Performance
I had the owner mike work on a 2004 chevy truck. It seemed to be a simple job but he had my vehicle for over 3 weeks!! Then once he finally finished for me to pick it up the problem still remained. I brought the vehicle back and he asked me to drop it off again. Once again it took 3 weeks. Guess what the problem still was fixed so once again he took my truck again for a third time. This was his last chance and 2 weeks later I picked up my truck and can u believe still not fixed correctly. So the point of the story is I would definitely not recommend this shop to anyone looking for a mechanic that knows what he is doing. Worst mechanic in Lafayette!!!!!!!!!!!!!!!!!!!!
By: Patsy A.
Bom Auto Wholesalers
They bought my car without me being there or drivers license to assure I was in fact one of the owners of the car. Their notary illegally sign the title. They knew the title was forged they say they did it in good faith.
Tips & Advices
Using a variety of tools and processes, many of which require specialized training, auto body mechanics primarily repair cosmetic and structural damage to vehicles after accidents occur. They can also enhance a vehicle’s appearance and performance by replacing and adding new parts to a vehicle’s body.
This depends on the severity of the work that needs to be done. Something such as paintless dent repair for a few small dents can take an hour. Whereas auto body repairs for damages caused by a major accident can take multiple days to correct.
All auto body parts can be repaired but there is a threshold for the level of repairs possible. Parts can be damaged beyond repair and would need to be wholly replaced.
Auto body parts can be made from a wide variety of materials, usually based on what the part’s purpose is. Vehicle frames body panels, bumpers, roof racks, and other items that need to be strong and durable are usually constructed from steel, which is known for its durability and resistance to rust and high temperatures. But aluminum is quickly becoming a popular material of construction due to its lightweight yet durable nature. Body kits and other aftermarket parts like spoilers and hoods can be constructed from one form of plastic or another.
Yes, the vast majority of car makes and models have aftermarket parts available for many of their components. But higher-end vehicles typically have less aftermarket parts available since they often use specialized materials and manufacturing processes that are difficult to duplicate for many aftermarket manufacturers.

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