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1.Aloha Auto Repair
501 N 3rd St
Auto Repair & ServiceAutomobile Body Repairing & PaintingNew Car Dealers
2.Aloha Auto Repair
2344 Sagamore Pkwy N
No Internet Heading Assigned
3.Aloha Auto Repair
Auto Repair & ServiceNew Car Dealers
$0 Down Auto Financing
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I am writing this review because I saw a bad review of Dowell as I looked up their number online--and I think it's unfair and untrue. As a business owner myself I know that thousands of happy customers might never leave reviews--mostly just the mad ones. As much as my computer business tries to do a good job and be fair, one out of every 2000 customers gets unreasonably mad and vents via a review.I am not associated with Dowell except I have taken my cars there for repair on numerous occasions. I almost gave 5 stars--maybe I should have. Here is my honest opinion of them. I'll start with the most negative first: They are about the same price as all the other reputable non-dealership repair places. We all want a place that's always the cheapest but they are about average price. Maybe that's why I withheld my 5th star. (Nevertheless, I still keep taking my car back there because I don't know of any shop that's better.)On the positive side, I consider them very knowledgeable and competent. They don't try to "up-sell" or pressure sell you anything--just provide information you can make your own decision with. I disagree with the comment that they are "unfriendly". I would call them courteous, professional, business-like, fair, and human. By human, I mean their "friendliness" partially depends on the person they are interacting with. They may be less "friendly" if they are being cursed at--I don't know because I've never done that to them.My perception gleaned from about a half dozen repairs at Dowell is that they have honest business practices. I trust them with my vehicle. That is one reason I go back. As for the guy with the 1-star review that said they charged "3X as much"? Was he comparing "apples to apples"? I doubt it--because otherwise, why didn't he get quotes ahead of time and elect to go to the place 3X cheaper? I sure would. Finally, from a fellow business owner's perspective, I would like to appeal to satisfied customers to take the time to write reviews--we rarely do. It seems like it's only the people who have unreasonable expectations and don't get their way.
The staff is great and they are super freindy. The rewards repeat customers for oil changes, I have had my car to 3 different place that over charged me and did not do the work right, but luckely I found this place and have been taking my car back eer since. Ignor the comment from the one girl that said her daddy could do it better, So was probably mad that she had to pay for it and it was not done for free like she was use to. All of the other reviews are good. It's just one person trying to ruin a small businss. So, come and enjoy the freindly staff and support a local small business
A+ to Elston's Auto Repair. My daughter broke down in Lafayette on way back home to Griffith, IN, and I had her towed to Elston's. Extremely professional, thorough, explained all options, went above and beyond to get parts quickly and did a lot of needed work for a very reasonable price. True professionals. This is what everyone wants, a service shops that's straightforward, helpful, honest, qualified and does not rake you over the coals. Highly recommend this place. Wish I had one in Griffith. Jim P
Walter had one of his guys give my wife and kids a ride to the zoo and picked them up when they were done. Whhaaat? Who does that? Van ran flawlessly on the 7,500 mile road trip. The problem was a severed power wire running to the coil which they reran and changed my air box which is impossible to find. Unbelievable service and caring guys.
I love this place. I have taken my car there many many times for all sorts of things. I have even recommened them to all my friends and family even if they do not live in town. Jay is the best mechanic in Lafayette. I will continue to go there as long as I live in Lafayette or close to Lafayette.
I went into the shop because something had broken loose under my car after an unavoidable collision with a rock. The technician looked at my car and got me a quick fix without the need for a lengthy repair, which I feared would be the case. It is nice to know honest repairmen exist! Thanks, Beck!
I love this local shop. I have been to other shops and was not treated half as good as I was here. The staff is great and I am proud to support a small local business. The staff is the only I trust my car with other than my own father.
Fast and friendly at a great price! And they have puppies. Called them on a Saturday when they were closed and I got an estimate within 10 min and they had my car taken care of before the end of the next week. Great guys, really recommend!
This is by far the best service I could have asked for. They had my car done quickly and it was beyond the best rate possible I could find! Thank you so much. I will recommend to everyone.
Great service! My daughter is a Purdue student and I live 3 hours away. When she needed a car repair Elston's did a great job. It is nice to know she has a place to go I can trust!