Holiday Inn Express Locations & Hours Near La Pine, OR - YP.com
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08/17/2016
By: Kimber F.
Timbercrest Inn
Welcome to the most discourteous and miss managed hotel ever. I do not recommend in any way to stay at this hotel. Disrepair everywhere. The cleaning was substandard. The beds are as good as sleeping on the floor. Traveled with a service dog and was refused to enter to get a cup of coffee. Tryed to educate on the laws of Ada compliance and was yelled at and belittled.
08/27/2013
By: nikorirogers
Timbercrest Inn
First of all the man who runs it is an idiot! To make it worse...so is the owner! We got in late and went strait to bed...which was like sleeping on plywood! The next morning I realized we had slept on FILTHY sheets! I mean chocolate all in the bed! When I went to shower it off in a filthy shower there was used soap! When I went and got the manager (who does the front desk and houskeeping) he just zoned out! No apology! Just said had we got there earlier...he could have given us a "clean room". WhAT?!?!? I would have been happy witg even half of the $80 it cost to stay there but no! He offered no money back. When I demanded to speak to the owner it was the same thing! No apology...nothing! I told her I would post all over the internet about it and complain to BBB...she said "Please do" and hung up!This was the worst experience in a hotel I have ever had...and im not picky at all!

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