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07/01/2012
By: neil.quigley.54
Auto Glass of America
The rearview mirror came un-glued from the windshield of my Toyota Highlander on a really hot day last weekend.I waited 3 hours at Toyota of Knoxville one afternoon this week - they finally came out at 6:15PM and said they just can't get it re-attached.I went to AutoGlass on Lovell Rd the next morning on the way to work ... very very friendly and professional staff, and a comfortable waiting area ... 5 minutes and the job was done, and no charge!! I wish I had reason to shop there more often.
Tips & Advices
If you have comprehensive coverage, some - if not all - of the windshield repair and replacement costs are covered by the insurance company. Check with your insurance company to inquire about what they are able to pay. It’s also important to consider the deductible. If the cost of the replacement/repair is greater than the current deductible, the insurance company can cover the difference. But if the repair costs are less than the deductible, you will have to pay the full cost out of pocket.
Generally, most professionals can install a new windshield in around one hour and can make repairs in less than 30 minutes.
Wait 24 hours before entering a car wash with a new or repaired windshield. The high water pressures and cleaning chemicals could damage the windshield adhesive.
Most professional installers advise waiting an hour before driving again with a new or repaired windshield.
The cost of replacing a windshield can vary even more than getting it repaired, because the vehicle’s make and model, not the severity of the crack/chip, determine costs. Newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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