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We rented a condominium from Jacob Lei Property Mgmt, and Kristen and Michael were more than helpful with any problems we had. To be honest, I was concerned after reading the reviews here and made a thoroughly documented list of anything that could remotely be considered damage to the property in case a dispute arose regarding the condition of the unit once we vacated. That's not to say the property was in bad condition at all. I loved the unit and hated to leave after graduating in May. However, there were never any issues with the security deposit or anything else. We were charged a cleaning fee under the contract (everyone is), but besides that I received our entire security deposit back in full without any contest. I'd recommend them to anyone.
I have heard so many horror stories about couples building a home. All that can go wrong, builders taking short cuts, missing deadlines, etc.. Going through Saddlebrook properties was nothing like this. they made things easy for busy couples from the first step. Tina was approachable, honest, and thoughtful when helping us choose a plan! Heather quickly saw our aspects of design and Marty made sure everything was done perfectly and on time. We couldn't be happier.
Kristen was easy to deal with. My family and I just moved to the Knoxville and she was very knowledgeable about the area. She helped me find the perfect rental house for my family. We have had one issue since moving in and it was resolved quickly.
Great company! Wonderful staff and management. Always respond to my requests in a timely manner, and very professional and prompt on the phone. Understanding of tenant needs, and great financial reporting for the owner of the property
Kristen was very professional and polite. I really liked her organization and willingness to help my family re locate. Great selection and help pictures on web site. Would highly recommend.
Incredible staff! They were very responsive to my needs both as a home owner, and as a previous tenant. Professional through the entire process, and easy to work with. I highly recommend!
Blake Rickels was great to work with! We are so lucky that we were recommended to him as he did such a great job helping us get our home sold and finding us a new home!
Very professional and efficient. The process was fast and easy I rented the first property that they showed me. Their site was easy to navigate and had great pictures.
Excellent Service! Laura specializes in property management and manages our HOA and some of our rental properties. We love her! Robert
I've done business with Blake for years.He has answers and gets the job done quickly and completely.Highly recommended.