Thank you Sonny & Becky: Innkeeper/Host/Owners of the Maplehurst Inn My wife and I and our just purchased Ford F-550 were driving home to Florida. As we reached the top of a steep Mountain stretch 15 miles from the Kentucky / Tennessee border we lost power & coasted to a stop just beyond a deep ravine against the mountain side.(We'd moments earlier called a Bed & Breakfast we determined would be another 1.5 hours drive, The Maplehurst Inn.)We called and AAA sent a great tow truck driver who said the truck would need repairs & it was late Saturday night so he suggested we find a place to stay. We decided to tow to Knoxville about 85 miles south & we started down the highway toward Tennessee. During the ride I called Sonny 4 times. He was always patient & helpful putting us at ease. He said he would be there & the room would be waiting. He gave us directions & with a 20��� ft tow bed with F-550 on top we eventually made it to the Inn around 11 pm.To our amazement there were thousands of people walking the streets. Every parking spot in town was taken. The lot next door was packed & throngs of people congested the road. Sonny and his dear wife Becky stared at us in disbelief. I asked where I might park the pick-up & he laughed & shook his head ���that is no pick-up���. It seems that we had chosen a Bed & Breakfast 2 BLOCKS from the University of Tennessee Football Stadium on game night & arrived the moment 104,000 people were leaving the stadium after winning! Sonny jumped in his car and went in search of a nearby parking spot. My wife in the mean time took her shattered nerves into the Inn. She never lost her cool during this entire ordeal; Not when we lost power at 70 miles an hour, not when I stopped against the rock Wall that all night long sent shards & pebbles down on us, not when I stood out on the darkened highway directing 18 wheelers away from the legs of our tow truck driver as he tried to get us going, and not even when we ignored her reiterated directions from Sonny,��� DO NOT get on I 40 East, DO NOT get on I 40 West���Exit on Henley street��� when we passed Henley Street and got on I 40.Sonny found a spot, the driver dropped the truck & Sonny drove me back to the Maplehurst Inn and my wife.Sonny got on the phone, 11:20pm & called restaurants around he found one open, Calhoun���s on The Volunteer Landing.We ate and walked back to the Inn.Our room was a cool haven of peace called the Rose room. IT WAS WONDERFUL.The next day, & for the following 5 days, as the truck was repaired, Sonny and Becky became like family to us. ���He let me use his Car���He offered his cell phone when ours died.���He found a Dealer that was willing to work on the vehicle ���He took us to see beautiful Mountain Top Views & Lakefronts to take our mind off our worries���He and Becky took us home for supper���Sonny and Becky took us on a tour of Gatlinburg and on to the Smoky Mountains. (Unbelievable Beauty & Majesty)���Sonny and Becky took us to Downtown Knoxville for an evening of Local cultural discovery.���Sonny took us to an Egyptian restaurant that only the locals know about. If you stay in Knoxville���Go To MO���S KING TUT GRILL. It is worth the trip!���Sonny took us to the University of Tennessee Stadium, The Norris Dam (WOW what a place) and a historic Grist mill. ���They drove us through Old City & we saw homes that had been restored to their original Beauty. ���They took us on an evening tour of the historic cemeteries in the city.���And when the Truck was repaired he drove us to the Ford dealership and gave the repair his approval.It was a week like no other in our lives. We threw a dart at a map for a casual one night stay and ended up making a family like friendship that we will to keep precious for all our days.
I have a very sick little pup and had to stay overnight in Knoxville while he was being watched at UT Vet Hospital. When I booked the hotel - I didn't realize how far out it was. I just read Knoxville/West and figured it would be around West Town Mall area. This is my fault and I was in a hurry to pack, book a hotel and get my dog to Knoxville. The guy at the front desk was very friendly! I booked for 2 nights because I work remotely and needed the internet all day Monday. UT wound up releasing my dog Monday afternoon so I left. I knew I wouldn't get a refund on that night, but I was okay with that because of how much it cost and the fact that I did use the room/internet all day until about 5pm.The internet signal was great (which was very important). There were plenty of channels to watch on the tv and the rooms have been nicely updated (well everything but that horrible print - but hey - that's just an opinion lol).They have a very nice pool area too. I was right by the pool entrance and there were people using the pool rather late - but was able to ignore them with a fan that I purchased at the nearest walmart. I need white noise and hotel rooms are usually just too quiet for my taste anyways. The breakfast was the standard hotel breakfast. Packaged pastries, toast, bagels, cereal and a waffle station, and rather good coffee (with itty bitty cups) - nothing spectacular, but enough to fuel some energy for the work day, pick up the pup and for the 2.5 hour drive back to Nashville.
We only stayed one night but the Excellent Service we received at check-in made the stay. My mom and I had excellent service from Brandon when we checked in. When we told him we were planning to do some Shopping at the Turkey Creek shops, he gave us, without us having to ask, a map of the stores, he highlighted the route from the hotel to the shops and and recommend and highlighted a place for us to have dinner, which we did dine at. We had stayed here a few years ago while passing through and they have done major updates to the hotel. The location is great, it's right off the highway, it's close to food and shopping, but not on a busy street, and if you hadn't seen the full lot, you would never have known that it was that full, because it was quiet. The next time we are in the area we will be staying here again.
I was stranded for several days while waiting for vehicle repairs, and was NOT looking forward to being alone in a strange city so far from home. However, I was pleasantly surprised to feel safe in a clean and friendly environment, with hotel staff who were personable and helpful. Extra towels, coffee, map directions, a burnt out lightbulb...whatever I needed, the staff accommodated me with smiles and options. I will be sure to let my employer know about the positive experience I had here and will highly recommend this hotel to them for their future needs.I think staff can make or break a place of business and I have a feeling this Super 8 makes a point of training their staff to be helpful.
Location, neatness, friendly staff (Mirek), amenities, everything scores for this Super 8 in the outskirts of Knoxville.Having had one disastrous experience, and now always checking mattresses carefully before I commit to any motel room, I was especially impressed with the bedbug-impervious covers on boxsprings and mattresses. But the high-end furniture and spotless first impression in the room suggested there was no need for concern.Dog owners staying at this pet-friendly definitely want to check out the delightful trails at Campbell Station Park behind the library just about a mile down the road. But there's ample green space for dog-walking on the grounds if you don't have time.
Stopped at this Super 8 without a reservation and received a great room at a great price! The desk clerk who checked us in not only saw to our needs, he was funny and enjoyable as well, and even asked if I was a AAA member to offer me the AAA rate. Fantastic!! The room was clean and comfortable. There was plenty of parking, and there are many restaurants nearby. It is also right off of the interstate, so very easy to locate. The free WiFi was a terrific added bonus! Everything was clean and well-maintained. A nice stay, thank you very much!!