Headlight Restoration in Knoxville, TN with Reviews - YP.com

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03/12/2015
By: Concerned C.
Knoxville Ultimate Automotive
Had been using this shop for about 6 to 7 years and always had good and honest service with Ken and Steve, but stopped using them after a display of poor customer relations and ill judgment skills on their part. Upon running late to get finished car for a Saturday appt (for which we advised we'd be back that day to pick up), no one answered our courtesy call to them nor answered or checked the already locked business door (we did arrive probably 1 minute or so after closing time). With all the kids' car seats in the vehicle now not accessible until Tuesday morning (very inconveniencing), not even repeated unanswered calls nor posting requests to FB account regarding the situation helped. Upon our Tuesday morning pickup, Steve in the company of Ken and a customer used every excuse in the book to discount my responsible actions and counter my reputable attempts taken to advise them of the situation. I was diplomatic and polite telling them that I wouldn't be back and advised them that poor customer service and just plain out lack of common sense on their part was to blame. Like I said, I have always had good and honest car service, but this really caught me off-guard and was surprising as to their ill-posed defense. Exercising good customer service (even common sense/judgment) and just checking would have advised them that 'hey, we have one more customer yet to pick their car up.' Hmm, not even a free oil-change for the inconvenience or misunderstanding was offered. . . what a way to keep your customers!
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02/19/2017
By: Jerry W.
Mr. Cool Complete Auto Care
I've had my vehicles in here for a couple of different reasons over the last year. A little over a month ago, I had to have brakes and new rotors put on my Toyota truck. A week or so later, I noticed as I backed up a high pitch squeal, mainly after my truck was parked for some time. My first thought was due to new brakes they just needed to get seated together and would be fine. However the noise continued until I finally took it in Yesterday.I dropped it off and left it there for the day and receive a call later in the day. They had not been able to get it to replicate, since I had to drive it there. I suggested they keep it overnight and back it up first thing in the morning. I received a call around 2 PM on Saturday at my truck was ready to be picked up. They had put new rotors and new pads on my truck. The shocking part was when they told me there was no additional charge. Each time I have had my vehicle there, they have demonstrated nothing less than complete honesty and integrity in dealing with me. I would recommend this auto shop to anyone needing auto repairs in the Knoxville area. The prices are reasonable, the work is great, but the service is outstanding!
02/19/2014
By: Crystal R.
Lance Cunningham Ford
From the moment my husband and I walked into Lance Cunningham Ford until the time we walked out we had an exceptional experience. We were immediately greeted by the receptionist; she asked if she could assist we informed her we were there to meet with Aaron Sharp as we had scheduled a test drive with him. Within no time Mr. Sharp was up at the desk and ready to assist. Mr. Sharp was extremely knowledgeable, professional and easy going – which are all things I appreciate. He was very welcoming and very attentive to our needs. The test drive, the initial paperwork, and the time with the finance area could not have gone better. While we dealt with Mr. Sharp and Travis Christensen directly even the employees that we interacted with indirectly were incomparable. My husband and I had been to other local dealerships and were disgusted by the lack of professionalism and consideration received. I can truly say it was refreshing to walk into a place that were willing to earn our business and did not act like it was owed to them. We will definitely be back for future purchases and would highly recommend others to do the same.
01/23/2014
By: Levi F.
Lance Cunningham Ford
First I almost NEVER would give Exceptional and a rating! Now that's out of the way.... Mr. Hamilton took time to hear me out, instead of just rushing me and pointing me a direction that I really didn't want to go or be in! I have been to your dealership before and that time it was also Mr. Hamilton that had helped me too. I have seen while at you dealership that you have a number of salesmen and I would be lying if I said they are all like Mr. Hamilton... some just don't seem as friendly, easy going or non-"pushy". I know its a salesman's job to "make" a sale but I first talked to Mr. Hamilton back in late 2012 / early 2013 and I came back because HE gave me such good service the first time! I do have to say that Mr. Hamilton had to please one of his other customers and Mr. Sizemore finished completing the transaction with me. I hope to see Mr. Hamilton there for my future purchases! If you cant tell HE made a lasting impression. Please forward this to:Mr. Josh Hamilton and Mr. Sizemore.Thank you.PS I would have to leave you with this... You need to do what you can to keep people like them aroun
05/12/2009
By: sound_master
Transmission World
Gasper (Owner) of Transmission World has been a great help to our company "Sound Master DJ's" . He has always checked out our van and many other vehicles I have owned. He has kept my van and personal vehicles running at a cost effective price. Many times he has done a free diagnostic check on vehicles, just to give me piece of mind. Anytime I have any service done he always arranges a top notch rental car for me. There have been times I had to put my van in his shop and he has done minimal repairs and not charged me for anything I did not need. There is no doubt that if I had a break down on a way to a performance; I would call Gasper at Transmission World and I bet I would get my vehicle towed for free, get a rental to get to my performance, and a reliable quality repair. I would highly reccomend Transmission World to anyone. Sound Master DJ's, Jeff B
02/12/2009
By: sound_master
Transmission World
Gasper (Owner) of Transmission World has been a great help to our company "Sound Master DJ's" . He has always checked out our van and many other vehicles I have owned. He has kept my van and personal vehicles running at a cost effective price. Many times he has done a free diagnostic check on vehicles, just to give me piece of mind. Anytime I have any service done he always arranges a top notch rental car for me. There have been times I had to put my van in his shop and he has done minimal repairs and not charged me for anything I did not need. There is no doubt that if I had a break down on a way to a performance; I would call Gasper at Transmission World and I bet I would get my vehicle towed for free, get a rental to get to my performance, and a reliable quality repair. I would highly reccomend Transmission World to anyone.Sound Master DJ's,Jeff B
02/09/2017
By: John D.
Transmission World
Thanks to Jack and Jimmy for getting my transmission repaired properly. I had a very bad experience with another local transmission shop, and they would not stand behind their warranty. Jack listened to my complaint and drove my vehicle and explained to me what the problem was and told me that the cost will be $575 cheaper than the previous repair. Jimmy disassembled the transmission in my presence and showed me what was wrong and explained to me the rebuild process including updating the valve body and replacing a couple of failure prone parts with new updated parts. They also only use factory transmission fluid in their rebuilt transmissions. The transmission has never worked this good, even back when I bought the vehicle with about 15000 miles on it. Thanks to Jack and Jimmy's help. Got transmission problems go see these guys.
04/28/2014
By: E kachelle O.
Lance Cunningham Ford
I can't say enough how much I appreciate Allen Sizemore. He really handled himself well throughout the buying experience. He even went above and beyond to help get the car back that we were interested in that had been sent to auction and then to drive me back to my vehicle. I don't feel like he played sales games. He gave me the best price he could offer for the vehicle and followed up but was not pushy while we were trying to make a decision. Also, Steve in finance was pleasant and also not pushy when selling the extended warranty. And the paperwork process was quick and thorough.Also, I love the sweet lady that works at the door greeting people... she is a doll. The facility itself is impressive and like it's own little world. Even though it is far away from my home, I will consider having my car serviced there.
10/30/2015
By: Randall B.
Lee's Specialtee LLC
NOTHING SPECIAL!!CONFUSED???GREEDY???They did not charge me,When i took my 2002 CRV to them to give me a price on my crv's Ball Joint Issues,and gave me a fair price to replace,Which i was Ok with,When JB the customer service rep called me to pick car up .I asked if he could read a engine Code ,because engine light was on ,He Said he would have to charge me, i Just Spent $309.07 with this shop, They did not charge to look at ball joint and give estimate ,WHY CHARGE ME FOR THIS SIMPLE CODE READ???GREED ,Who Knows i might have let them fit this issue Too,I WONT BE BACK!111 Owner Mark said JB felt Threatened Because I SAID IF they Would Not Read The code Free I Wont Be Back,THAT IS NOT A THREAT , IT IS A FACT!!!I WONT BE BACK
05/12/2013
By: jeepliberty2009
All American Tire And Wheel
I took my vehicle to NTB on Callahan Dr in Knoxville and was told that they couldn't drill the stud out to remove the wheel due to how the lug nut broke. They recommended I go to someone who could use a blow torch to melt it out, simultaneously damaging the wheel and anything else around the stud that doesn't react well to extreme heat. Idiots. Next, I went to Pepboys on Centerline Dr. I was told they couldn't drill it out either, but I was referred to All American Tire & Wheel. They were able to drill the damaged stud and replace it in about 2 hours. This is also a positive review for that Pepboys. Due to their great recommendation, I drove back to them on the same day and purchased 2 tires.
Tips & Advices
Using a variety of tools and processes, many of which require specialized training, auto body mechanics primarily repair cosmetic and structural damage to vehicles after accidents occur. They can also enhance a vehicle’s appearance and performance by replacing and adding new parts to a vehicle’s body.
This depends on the severity of the work that needs to be done. Something such as paintless dent repair for a few small dents can take an hour. Whereas auto body repairs for damages caused by a major accident can take multiple days to correct.
All auto body parts can be repaired but there is a threshold for the level of repairs possible. Parts can be damaged beyond repair and would need to be wholly replaced.
Auto body parts can be made from a wide variety of materials, usually based on what the part’s purpose is. Vehicle frames body panels, bumpers, roof racks, and other items that need to be strong and durable are usually constructed from steel, which is known for its durability and resistance to rust and high temperatures. But aluminum is quickly becoming a popular material of construction due to its lightweight yet durable nature. Body kits and other aftermarket parts like spoilers and hoods can be constructed from one form of plastic or another.
Yes, the vast majority of car makes and models have aftermarket parts available for many of their components. But higher-end vehicles typically have less aftermarket parts available since they often use specialized materials and manufacturing processes that are difficult to duplicate for many aftermarket manufacturers.

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