Best 30 Collections Agency in Knoxville, TN with Reviews -
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By: Kathy B.
Reports Inc
cant find how to pay my bill on this web site. They said at the office I could pay my monthly payments on line but does not tell me how.
By: Karyn C.
Optima Recovery Services
This collection agency is unprofessional, tries to intimidate people, does not bother to check facts. I have been making monthly payments for a medical bill I owe from when I had cancer, and lousy insurance. This guy Kevin calls me, threatens me, and lies when he says I had not made a payment for three months. I called the hospital business office and the lady told me that my account was up to date, and there was no issue as far as they were concerned. I called Kevin back to ask him what was going on and he hung up on me.
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By: Shirley C.
Accounts Research
They are extremely rude. Bullies to say the least. Jim Snyder was actually nice to me, however he did support what the people in his office do, but Perry Gunther was the one that hung up on me. I do not see why a business would want someone like this collecting money for them. They are nothing but thugs. So beware. I hope Karma gets them. They do not deserve 1 star, maybe 1/2 star. I offered to make 2 payments in 2 weeks to pay off what I owed, but they did not want to hear it, they wanted what they wanted.
Accounts Research
I know collections is a thankless job but there is a professional way to conduct business. This company handles themselves like thugs with threats and lies in the rudest possible manor. Will not even provide documentation when requested, demands payment or hangs up on you. Record your phone calls collection methods are illegal. If you are a business looking for a collection company I would avoid at all cost.

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