First off, I wanted to say that I love Enterprise! However, I was a little disappointed with the Kissimmee rental. I ordered a Ford Mustang and was expecting the clean, functioning car that I usually get from Enterprise however, the car that I received had not been cleaned on the outside nor had it been cleaned on the inside. There were dirty tissues on the floorboard and in the driver door. Also, there were some defects with the car...the driver side light that displays the mustang emblem at night (on the ground)was a blob and the radio stopped working the first day that I received the car. It miraculously started back working the day that I had to return the vehicle. I know that some of these issues are beyond the hands of Enterprise, but some things were not. I have not given up on the company, I just expected the superior ride that I usually receive.
Easy access and services, the car were clean and new, no complains. I recommend it. Called after because I forgot my Sun pass transponder, I gave the agent the serial number and waited for him to call me back, he never did. I went there and look throughout a basket full of them and there it was, got it.