Where to begin about what has turned out to be the move from Hell.... We were reluctant to use a moving company and were instead going to rent a UHaul for a few days. However, we had a large, heavy refrigerator which is both fairly new and expensive and we knew we could not manage it without considerable help. We also had a garden tractor that we could not figure out how to transport, as well as a large dining room table and chairs that were passed down to my wife from her mom. So, we hired Allways. The refrigerator: they could not figure out how to get it through the doorway so they carelessly disassembled it, shelves, doors, water connections, etc and after banging it back and forth between the door jambs, causing scrapes and dents while doing so, they finally got it out and loaded. I'll mention now so I don't forget that they left behind the parts to reassemble the doors. Had I not seen them and brought them myself, they could not have reassembled the refrigerator at our new location. Even with my bringing the parts, we later found out, when we had to hire a technician, that they failed to reconnect the water line in the door and they left screws out on the hinges. They also did not take the time to correctly reassemble the shelves, so the freezer drawer would not close. We now have water leakage on the floor about once a week, which we never had before. So far we have spent over $200.00 attempting to correct what they did and it is still not resolved. The garden tractor: they did not know how to get the wheels to free-spin and obviously tried various things. I saw the difficulty they were having so I showed them the wheel release. The day after the move, I found that they had turned the key on and left it on, killing the battery.But the nightmare was the dining room table. The set is a Henredon, which is a very good make, and in addition to its monetary value, it has sentimental value. The table has two pedestal bases, each of which has three claw-foot legs. When we arrived at our new home and they were unpacking the truck, they informed us they had bad news; the legs had broken on the table. They said that they had placed our FULL-SIZED couch on TOP of the table and they theorized that when one of the legs broke, it must have shifted back and forth, breaking every single one of the claw feet! Our table still sits in its destroyed state in our sunroom, which is our entrance, and everyone who visits looks at the table in disbelief, saying that "savages" must have done this. When the Allways employees left our house they assured us that Allways would take care of the damage they had caused. The next day, we tried to call the owner of Allways and you guessed it, he would not answer our repeated calls over the course of several days. It was only after telling an employee on the phone that if the owner did not call us back we were going to file a lawsuit that he finally called. Bottom line is he offered us $200.00 plus $200 "good customer relations" for a total of only $400.00. This is a set that cost over $10,000.00. So we were left with no other option than to sue him. The court appearance has been scheduled for May. When the owner received the notice of the suit and the notice to appear, he called us in an attempt to "resolve this informally." During this discussion he actually said that if he has to pay for a new table, he "wants the old one and he knows that it has sentimental value." Bottom line, they did thousands of dollars of damage and they will not stand up and do the right thing. So BEWARE.....you might think the price is reasonable, so did we, but it will cost you plenty in the long, and short, run.