Steamatic of Kansas City
1249 Burlington St, Kansas City, MO, 64116
1.Super Clean Plumbing & Drain Co
Po Box 944
2.Super Clean Plumbing Drain Cleaning
21520 N Main St
Sewer Cleaners & RepairersPlumbing-Drain & Sewer CleaningLeak Detecting ServicePlumbers
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Strongly recommend.. I have used other plumbers, but from here on out, I'm using KC Drain Works, and you should too!
Wow. I'm impressed with how awful customer service is here. Really it's on a new level of awful.I had an appointment scheduled with them for 9AM Friday to fix a leak. An hour passes and I call them to see if they were still coming. The person who answered said he had 2 people not show up to work. I sympathized because there was a heat advisory and they were probably very busy. He said someone would be available to come help at 5PM or 6PM. At 7:30 PM when no one showed I called and asked if they were going to come. He replied, "2 people showed up and will be there at a quarter til 8." I asked if he was sure, because it was now an hour and a half later and this was the 2nd time he had given me a time and no one has showed.This set him off and he proceeded to scold me for having the audacity to be upset that he was essentially ignoring my planned appointments that I had scheduled my day around because, "He has about 100 calls and it's very hot". He then said"We can just cut this off and no one can show up."So I said "Yes let's do that."Let me tell you, I completely understand if it becomes busy and emergencies take priority and labor is low and everything falls apart. As a business owner, I know that if something arises and I can no longer meet a commitment with a client I would give them a call and offer to reschedule. Not IGNORE the client completely so they have to chase after me to know what is happening.And then to be so incredibly rude on top of that, as if I should just be okay with being completely ignored when I planned my day around commitments that don't mean anything.In short: DO NOT HIRE. YOU WILL BE IGNORED AND SCOLDED FOR BEING UPSET THAT YOU WERE IGNORED.
This is by far the worst company to ever have come do any work. They are late and don't seem to know what they are doing. It took them two days to fix a leaky pipe! They would come and then leave then come back. The guy told me he had to get supplies but would come back with nothing new. In the end they tried to charge me for more work than they actually completed. The worker told me that his boss and the owners told him to try and get as much as you can. I guess they do this on all of there jobs until questioned about the charges. In the end I they adjusted my bill and I paid and they left. The very next day the repair they made broke and flooded my entire basement. I called a different plumber and they were very prompt in arriving and resolving the issue. That company didn't even charge me for there time just the material, because they felt so bad for me knowing I had central plumbing come do work for me. I guess it is so bad for central plumbing they moved to Cleveland Missouri for business to start over. Horrible company not honest not good and horrible work.
KC MO Rooter Rooter is true to their guarantee-we had main line cleaned the 28th and required them back out on the 30th. Tech Tony was very informative and re ran the line (no fault of workmanship). we will not use another plumber and plan to have our line checked with a camera to see what is going on with the main line.Mark and Edith Reel
This man did a couple small jobs for us, flush kits, We asked him to look at a leak we had below our tub. He came to put a flush kit(we provided) and then gave us a vague estimate. After 3 weeks he still had not found the parts he needed. We decided to replace the tub. He owes us $40 we paid him in excess of the job. We had paid him $100 and agreed to $60. He will not send the check. Watch out, he is a strange man. Woud not recommend.
Big Jons Plumbing is the best kansas city plumber I have ever used. They handle all of my drain cleaning and have fixed my leaky faucets and toilet clogs. I highly reccomend this KC plumber.
I highly recommend this plumber for anyone in the KC area. Quick, friendly, and efficient services with fair pricing.
Excellent, prompt service at a reasonable price. Couldn't ask for more. I would highly recommend this company for any and all of your plumbing needs.
Horrible service! Completely unprofessional and without the needed equipment. Spent $170, waited for them to return after the problem wasn't solved, then called Roto-Rooter. Save your money and avoid this company! (No stars)
Called them out today for a clogged drain. Soon after they called to let me know they were on their way and they showed up early. They did a thorough job, explaining what they were doing and were very friendly and professional. Third time I've had them out for different problems over the years and they always do a fantastic professional job. I highly recommend Roto Rooter.
- Are you licensed and registered?
- Are you insured and bonded?
- How many years have you been in business?
- What, if any, professional associations do you belong to?
- May I have a list of references?
- Do you offer a written warranty for your work?
- Will I need a permit for this work?
- Were you pleased with the work done?
- Was the project completed on time?
- Did the plumber give you a written warranty and guarantee his or her work?
- Were there any unexpected costs that arose?
- Would you hire this plumber again? If not, why?