Allstate Insurance Company
Serving the Kansas City area.
1.Pearl Consulting Group
1600 Genessee St
Insurance Consultants & AnalystsInsurance
Serving the Kansas City area.
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He called me back promptly with any questions I had. I am a blind individual and he treated me with respect and didn't talk down to me. He explained things completely. A very nice man who I would recommend.Dan J
I have been totally ripped off by Steve Marshall and Allstate! I have been paying for full coverage insurance on my prior salvage titled vehicles for 2 years. When I tried to add another to my policy, someone in the office finally looked it up and told me Allstate doesn't insure prior salvage titled vehicles with full coverage insurance. Ok, what have I been paying for? It was a mistake, I was told, you are due a refund. Two weeks later, the "resolution specialist " said I'm due nothing. Steve Marshall's office says they are not supposed to talk to me. !?! How about that customer service?? I wonder whose pockets I've been lining?
How is this place still in business. I filed a claim against them over a month ago and they continue to deny a clear case of their policy holder being at fault. Sad excuse for a company. I don't know how the people working there sleep at night. They treat people so poorly. I hope no one has to ever deal with this joke of a company. Wish I didn't even have to give them one star that's way too much for them.
They dont even deserve 1 star! By far the worst insurance ever. Dont let the low rates fool. You have a claim? Forget about it, don't even waste your time. I have dealt with claims department for 2 months now, and I have called them atleast 15 times a week and i cant even get a supervisor to call me back. My personal opinion, i won't even recommend them to the virgin mary her self. Done with them.
THEY DON'T EVEN DESERVE 1 STAR, MY DAUGHTER IS QUADRIPELIGIC AND NEEDS A WHEELCHAIR RAMP IN OUR VAN SO TRADERS WON'T INSURE THE VAN ANY LONGER SINCE IT WAS A MODIFIED VEHICLE FOR WHEELCHAIR ACCESS, THEN COMPLETELY CANCELED THE INSURANCE ON MY OTHR VEHICLE AND DIDN'T REFUND MY MONEY. COMPLETE JERKS!
Please what ever you do stay away from the company run run run as hard and as far away from them as you can. They will over charge you then not refund your money. They will then try to cancel your insurance when you fight them trying to get your money back.
Tom has taken such good care of every client I have sent him. He always saves them money and most of all HEADACHES!! I am so please to be able to confidently send my brides (Im a wedding photographer), New mommies, and friends to him!
Becky's ignorance resulted in my pecuniary demise! Her lack of professionalism and ignorance cost me hundreds of thousands of dollars! Had I had any sensibility drink that credibly tumultuous time I would have sued her for everything I lost!
Jennifer Hubbs, the agent at this location is a nice person and has her office staffed with helpful and pleasant people. However, exercise extreme caution when insuring your belonings with State Farm. I made a claim for a broken windshield and State Farm refused to pay the full amount to fix/repair my vehicle corrrectly. They tried to have me fix the vehicle at an unqualified glass repair shop that was not even versed in the proper replacement procedure. I was forced to spend hours of my own time researching how to have the glass properly installed. At the end of the day, I was out of pocket my deductible (completely fine) and over $300.00 of my own money to have my vehicle repaired. I spent hours on the phone with various members of the State farm team in different parts of the country trying to get my vehicle fixed correctly. The majority with the exception of one of the reps., were rude, condescending, and arrogant. My agent told me she was powerless to assist me in getting State Farm to do the right thing and fix my vehicle. So again I was forced to pay my deductible and an addtional $300 plus dollars. In this case State Farm was "Not like a good neighbor, and was definitely not there for me". Proceed at your own risk.
I highly suggest using Debbie's agency for all of your insurance needs. They really enjoy putting you first and making sure you have adequate coverage for your lifestyle. If you are looking for new insurance of any kind, contact Debbie!