Health Department in Kansas City, MO with Reviews -
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By: lmichellec
Dr. Samuel O Fadare, MD
I have seen Dr. Fadare for the last 3 years. I've never been happy with his office staff. When the Leavenworth office was closed in February, I was not notified. I had scheduled my appointment in January for the beginning of April. Not only did I show up at a closed building, but they billed my insurance company and billed me for a no-show. I called the KC office from the closed building and told them I wouldn't make it down there in time. They claim to have left me a phone message, but I would have thought they would send something in writing about the office closure, or at least continued to call until they actually spoke to me. When I called the office for a renewal and had my pharmacy fax the request, it was written for the wrong medication.Most recently, I have called to schedule and appointment and no one answers the phone. Their message states that if you leave more than one message, it will only delay a call back. This seems like a big "up yours" to me. Instead I tried calling again (during regular office hours). It was late in the day and they still did not answer. I'm pretty sure they weren't on the phone or with patients for a solid 30 minutes. I am just amazed by the complete lack of professionalism and courtesey.
By: Jourdan T.
Dr. Samuel O Fadare, MD
've gone to Dr. Fadare for almost 10 years and only experienced small problems. However, the past few months I have not been able to receive any of my medications due to the incompetence of the secretaries. My pharmacy has been waiting 3 months for a simple dr's authorization, and after 15+ faxes and 5 voicemails, they claim they have never received any contact and surely my pharmacy is making a mistake. After finally admitting they did receive multiple faxes over the past few months, they told me that I am not on the top of their priority list and they will get around to it when they have time! She ended up hanging up on me when I demanded that she actually does her job that I pay hundreds of dollars for and am not receiving the services for! THIS IS THE RUDEST AND MOST INCOMPETENT SECRETARY I HAVE EVER DEALT WITH! I WILL NEVER RETURN TO THIS DOCTORS OFFICE AGAIN!
By: heather.francke
DO NOT come to this facility whether you are looking for employment or treatment. The staff is more dysfunctional than most of the clients. They are severely understaffed, for obvious reasons, and cannot be trusted. The clients many times go weeks without getting their needed prescriptions filled. The staff, mostly supervisors, have created a very tense and racial atmosphere for staff and clients. If you value yourself and your work ethic is high, do not rely on this place. Your job is always on the line and many are very dishonest here. If you are looking for treatment, go elsewhere.
By: frankm333
Missouri Star Ctr
stay away from these people as much as you can! they are about as "nazi" as you can get! they are mean and do not make people aware of their rights. they try to control as much as possible everything! contact an attorney as soon as possible, but they will tell you the same! I would give them no stars but they wont let you.
Tips & Advices
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