Had been in the shopping center where they are located a thousand times over and again visiting Quick Trip, State Farm and a slew of other shops there and never once tried them; didn't even realize they were there.Was at Mazuma Bank across the street from there and needed to kill some time locally while my loan processed. Asked the loan officer for a recommendation of a good place to grab lunch and he gave me their name and pointed in the general direction of their shop. Told me the had the best macaroni and cheese in Kansas City. I gave them a try.He was absolutely right!!! I was entirely impressed with the mac and cheese... Not only is it the best in Kansas City, but probably the best I have ever had in my entire life. Mind you, I'm 58 years old and come from a family with a long history of southern comfort cooks.I'm not big on wings, probably why I never noticed them, but the make an delicious pulled chicken barbeque sandwich plate.It's a little hole in the wall type place and the staff seemed a bit distracted at times, but if you want some outstanding food at a good price, give them a try.
I reluctantly decided to dine at the Sonic Drive in closest to my home, despite the fact that I have never had even remotely decent service here, I gave it one last try. I have dined here 9 times total now and not once have I ever received either my full order or my correct order. This visit was no different. I am allergic to lime therefore I never order Cherry limeade only sprite w/ cherry flavor added. I received cherry limeade. I ordered a chicken strip dinner, I received extremely hardened and room temperature chicken strips which ultimately weren't even edible. When the carhop delivered my food orders ( ordered for a family of 3) he let me know that they didn't put an onion ring in my order bc " there wasn't any dropped " when I said " if somebody orders something that needs to be fried don't you think there should be some "dropped" ? " he agreed and said he would bring one right out. After waiting 5 minutes on top of the first 15 I had already waited he never returned, I rang the service button to ask about the status, again was told it would be right out. Fast forward 10 minutes and still no onion ring. Its not the single onion ring here that is the issue any longer, its the fact that I was told I would receive the missing item in my order and was told to wait and it never came therefore making all 3 orders of food completely cold by the time I got the food back home. The service at this sonic is the worst I have ever encountered. I worked for sonic for 4 years at a total of 3 locations and none of them would allowed this kind of carelessness, or crappy service. If you are in the KCMO area and are wanting an oreo blast or anything off of the sonic menu for that matter DO. NOT. GO TO THE 8227 Wornall Rd, Kansas City, MO 64114 LOCATION!!!
It is always something not working at this restaurant. How do you not have fountain drinks, no I do want a orange juice with my meal! Never any shakes!!! At night at the drive thru, after placing your order, they now want you to stay behind the yellow pole, so their clock will not show the true amount of time it took for them to get your order. Totally ridiculous, only in this neighborhood. Rather you shut down and let some other restaurant come in that trully values customer service.
This store sucks, cold meat, hard buns and biscuits, not chocolate in the hot chocolate, just froth, water luke warm. Drive thru personal externally rude and disrespectful. Will not be returning to this location, and will not recommend it to another person.