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11/19/2014
By: Audrea S.
Emergency Pet Center of The 4 States
My best friend called me in a frantic voice saying her cat had been acting really weird and his eyes were matted shut and drool was pouring out of his mouth. We came in about 2am knowing that their is a 75$ fee before anything, so we sit in the waiting room for what seems like forever then finally someone comes in and sees what's going on and then says she'll go talk to the nurse and be back, another 20 minutes or so goes by and she comes back to get our cat and take him to see the nurse to examine him another 20 or so minutes she comes back and tells us the nurse will be with us, nurse comes in and tells us quite a few things could be wrong and before anything we need blood work done(100$ upfront) and X-rays (another 100$ upfront). And we have 80$ on us and are broke at the moment. So they suggest credit care, which were both 19 year old girls and don't have a ton of credit so both get denied. So we're left sitting here at 4:45am trying to scrounge up some money. Because they won't do one thing until you have that money to them. I think that it's crap that this cat is like my bestfriends child and I really like the staff but the way that it's ran should definitely be more benifical to the poor at 2 in the morning. I also think they should be treated like our children and we should be able to get everything we need to keep them alive at the moment we arrive then worry about the money situation later. But after siting for 3 hours our nurse finally realizes we are broke and suggests another clinic that opens at 8am and told us not to worry about the 75$ upfront and save it for the other clinic.
12/06/2012
By: heather.nelson.sings
Emergency Pet Center of The 4 States
My dog suffered an acute ulceration in his left eye on the weekend, which resulted in a severe injury. Dr. Steinbach saw him on Sunday evening and took immediate action to save his eye. She saw him again two days later for a free office visit to monitor his progress until I was able to get him into a veterinary ophthalmologist later in the week. The ophthalmologist was extremely complimentary of Dr. Steinbach's treatment plan. I was even more impressed when Dr. Steinbach called a few weeks later to check on my dog and to ask about the continuing treatment as he was recovering. Without her swift action and knowledgeable treatment, my boy likely would have lost his vision, and possibly his eye. I am incredibly grateful for her and the EPC. If I am ever in the situation to need an emergency vet, I would be very confident going back.
11/28/2014
By: Sjana B.
Emergency Pet Center of The 4 States
I was in a desperate situation with my dog. It was the night before Thanksgiving and my dog's eye was out of socket. I called my local vet and left him and message. He called me back within minutes but informed me he was out of town, but referred me to the emergency pet hospital in Joplin. We rushed up there (we live an hour away) and they got Bella right in. The vet was very kind, and I honestly wasn't expecting that since I knew beggers couldn't be choosers! They did an amazing job with her and I felt very comfortable leaving my baby with them. Thank you so much for taking care of my puppy!
07/30/2014
By: Brittany G.
Emergency Pet Center of The 4 States
Very friendly, very helpful. I brought my baby pot belly pig in on a Saturday and they filled him with nutrients and got him to eat on a bottle because he hadn't eaten in a week. He is plump and healthy now and they told me how to keep up with him and were very thorough on explaining things to me!! HIGLY RECOMMEND!
12/06/2012
By: tammy.smith.330467
Emergency Pet Center of The 4 States
This is one of the best emergency pet centers that I have ever been too. They took care of my little Jake and did a fantastic job. This is one place that the staff is very caring. Keep up the good work and Merry Christmas!!!!!
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03/04/2016
By: Adrian W.
Emergency Pet Center of The 4 States
My dog was attacked by a bigger dog. I rushed her to the pet center. Got taken right back. The nurse and doctor were very nice. Took very good care of my Sadie. Would definitively go there again.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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