Warehouse Tire & Muffler
412 W Dunklin St, Jefferson City, MO 65101
7:30 am - 5:30 pm
- Mon - Fri
7:30 am - 5:30 pm
7:30 am - 1:00 pm
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I really like warehouse tire. I feel like most of the time a person leaves a review its because they had a bad experience. Personally myself along with 3 other family members have been taking our cars "10 between the 4 of us" to Warehouse tire. May last set of tires "Cooper" was $100 less for a set than anywhere in town. My sisters car needed a new waterpump and the dealer wanted $825. Warehouse tire did it for $350 and no problems. My newish chyrsler had a bad noise coming from the glove compartment box so I took it to the dealer. They said the gears that switch the air from defrost to the face or feet area were stripped and wanted $950 to replace the heater box. Warehouse Tire simply replaced the broken part for $115. There are many more stories like this if you ask around. And, like any business you will hear horror stories. For the normal person or family saving $100-$500 on a car repair is Huge. Not to mention they have never taken more than a couple hours to fix a problem.
Any positive reviews for this place are more than likely fabricated by the owners or their acquaintances. I wish I had taken the other bad reviews seriously but I try to leave room for the fact that some people are crabby and will complain about everything, no matter what.
This place is your typical failing business run by a bunch of slack-jawed lazy twenty-somethings that couldn't spell customer service let alone provide it in a quality fashion even if they wanted to. These guys truly do not care to be at work and you can tell by their attitude they think "The Man" owes them something for being alive.
I gave them a simple task, put the new tractor tire on the rim I brought in. They had the entire day to do it but decided to go ahead and start after I showed up at 4:00 and then they charged me for the work they had yet to complete. Like the other negative reviewer, I also got to experience standing at the counter for several minutes before anyone would even acknowledge I was there. The first time I came in, the fat guy at the front desk was on Facebook and took the time to finish what he was doing there before he helped me.
At the same time I ordered the tractor tire I also ordered a new set of four truck tires for my full size 4x4, but I think rather than suffer another difficult experience with them they can keep the tires or ship them back or whatever it is they do. I'm not coming back here.
I'm no Fan of Walmart so I try to stick with places like this but I have to wonder, do the guys who own businesses like this one really wonder why Walmart is kicking their butts?
I almost forgot to mention - I finally got tired of waiting at their front desk for them to do the work I had already paid for and decided to drive over to Walmart to check tire prices. I finally got a call saying my tire was ready and I could pick it up. Do you think the TIRE SHOP loaded it into my truck? No, he rolled it to me. I grabbed the tire to keep it from falling over in their trashy little lobby and got a handful of obviously intentionally placed grease. A big, IPhone size, quarter inch thick glob of grease. I would say they could tell I was quite pissed at them earlier for not doing what they had promised and thought it would be funny to throw a little gas on the fire buy putting that crap all over my tire. I did make the fat man wipe the tire clean before I left.
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