Avoid this pharmacy!! The employees could care less how long you wait. They do not do what they say they will. I was told my RX would be ready by 5pm, I called & they had not even started it. I called back at 8:45pm & was told it would be ready at 8:30am the next day. When I got there again it was not ready. I waited 30 minutes for them to fill it. CVS should fire everyone in the pharmacy & hire people that want to work. It is clear to anyone these people are there for a pay check, not to help their customers that are ill (or they would not be there). If this is an example of America's work ethics it's no surprise why this country (keeping politics out of this) is going down hill. I have been in here before when there was a line of up to 12 people waiting to pick up their prescriptions. Nothing moves fast about these folks except when it's time for them to get off work, then I'm guessing they come to life. I've not talked to anyone in the pharmacy that cares about their customers. I agree 100% with the other review, AVOID THIS PLACE, it very well could be the worst pharmacy in Jacksonville. As for the rest of the store the employees are friendly & helpful. I would give them 5 stars for their efforts & the way they treat customers.
12/15/2016Quality Specialty Pharmacy
AMAZING!! I rarely write reviews but this place went WAY ABOVE & BEYOND the call of duty!! I'm mother of 2, a cardiac nurse(CCRN critical care reg. nurse), military wife/now widow,and my children are my world!! My daughter is special needs (deaf). I think I've learned more about ENT & audiology function, ASL( signing), the ADA(American disabilities act) + the deaf community than I learned in college, nursing, + specialty schools put together! I spoke to + worked with a young man named Adam. who was an absolute angel in helping me find + get the med my daughter needs less than 3hrs B4 closing on a Fri.!! I was literally starting to tear up trying to find this med that has to be specially made in order to help ease my daughter's suffering and prayed she wouldn't have to go the full weekend without something to help ease her agony! I called 27(no joke)special compound pharmacies, left 4 msgs for her Dr begging for help! Had to explain the med to all other pharms, Adam was the 1st to know what it was,+ be so understanding and willing to give his time, alternate ext, email, find out info I needed, make multi return calls giving me as much info as possible, even begged for me by proxy with pharmacist in a separate lab location to put a STAT rush on it being mixed in the lab??!!!OMG They're even allowing me to pick it up after the store is closed the final weekend B4 x-mas!!!. All so my daughter won't suffer an hr longer than necessary w/out something that may help! Any mother knows + HATES that absolute helplessness you feel knowing what's wrong + knowing there's absolutely NOTHING you can do to help fix or make you child feel any better!! !All you can do is be there + helplessness is truly the most torturous agony of the worst kind anyone can go thru!!I/we can't thank Adam and all staff assisting us enough!! This is where we'll get all our Rx's from now on + where I do + will recommend everyone to in the future!!!!THANK YOU!!!!!