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08/31/2016
By: jesusvelazquez
Floor Trader
If there was option for 10 stars, I would have picked 10 stars.Let’s start with the company I was going with. We set up an appointment to drive down to St Augustine to see some floor samples, and we drove 45 mins to get there. Just to find out that all of their main floor samples were not in the store because it was being shown at a local Home Improvement show. I wish they would have told us that before driving there. Either way we set up an appointment to have our floors measure. An hour before they were suppose to show up, he called me to tell me he was not able to make it, and that we needed to reschedule. That same day my wife I decided to visit The Floor Trader of Jacksonville on Beach Blvd. We didn't have an appointment. We just walked in and from the very second we walked in Scott Burton greeted us. We told him that we know that it's near their closing time but we just wanted to look. Scott said not to worry about closing time, that we should take our time and ask him any questions we have.. So we did.... Long story short, we walked out of there with the PERFECT FLOOR (Tiger Wood) and an awesome Finance deal. The installer (Justin) was at our house the following day to measure. WHAT A PROFESSIONAL GUY.. A week later his crew installed my floors... AGAIN WHAT A PROFESSIONAL group of guys.. What Justin includes in his Standard square footage price. Other companies will charge you extra for. These guys were awesome !!!!!!!!!!!!!!!!!!!Again 10 stars…. If you think you will get better service by paying extra at one of these private floor shops. THINK AGAIN… The Floor Trader of Jacksonville is much better. Thank you Scott for your EXCELLENT customer service, Justin (floor Mgr) for the financing options and thank you Justin (installer) and crew for a wonderful job.
10/09/2012
By: ricky.hersey.3
Country Custom Tile Inc
My name is Rick Hersey and I just wanted to respond to this bogus review. I have been in business here in Jacksonville for many years and I treat my customers with respect and stand behind my work. I would really love to know who this is that is attacking my company. My name is Rick Hersey and my number is (904) 891-6596 Please give me a call and let me know what I have really done for you to bash my company and my reputation like this. I also have a simple question for you. If I would have done as you stated and broke just about everything I touched, was completely disrespectful to you and left the place a mess, then why in the world would you have paid me. I'm sorry but it just doesn't make a bit of sense. It's not right for you to put these bogus reviews up and bash my company. I can't stop people from believing what they read, but I can defenitly supply many references of past customers in the Jacksonville area and recent customers at that. Whoever you are, if I have done you wrong as you say, please give me a call. I have had the same company name and phone number for many years and i'm extremely easy to reach.
10/15/2012
By: thomas-p
Country Custom Tile Inc
I would have to say that these guys know what they are doing. I found this company on the internet. I requested a free estimate by filling out the web form and within 2 hours they had contacted us. We set a time for them to come out and Rick was very helpful and explained everything in detail. Rick also let us know that he only provides the tile installation labor, but not the materials. To be honest I actually like that because I know exactly what I was going to get and the price as well. He did meet us at the tile store and help us with the selection and answered our questions at no charge. My wife and I are very happy with our decision to hire this company and the quality of the installation is exceptional. Thanks guy's, we love it.
04/19/2014
By: Shara H.
Floor Trader
My husband and I went to several flooring stores in Jacksonville, including Lowes & Home Depot, and we found that Floor Trader had the biggest selection of hardwood floors. I was very happy to see how much they had in stock and available for us to take home right away (big plus as we were in a hurry to get new floors in). The prices are similar to every other flooring store (no more, no less). The salesperson who assisted us was extremely helpful and knowledgeable in the flooring and installation process (we installed it ourselves). The flooring was easy to put down, nice quality and looks beautiful.
06/27/2016
By: Edwin R.
Floor Trader
I recently renovated my condo and I purchased porcelain wood plank tiles and plush carpeting from The Floor Trader. I used my own installer for the tile and used their installer for the carpet. I absolutely love the finished product and am very happy with my purchase along with the customer service I received from their awesome staff!
01/11/2013
By: kirfes
Jimmy The Tile Guy
I've never written a review for anyone before; I felt compelled to write one for Jimmy the Tile Guy. He just finished tiling my entire house. He makes tiling look like an artform. He's meticulous, honest, puctual, and his price was good! If I have any future projects, I will be using him again!
07/11/2011
By: mroszak
GreenDry Carpet Cleaning
Green Dry Carpet Cleaning did a great job on my carpet and tile and the carpet was dry in 1 Hour. The best cleaning I have ever had!! Very professional and friendly service. I will be recommending them to my family and friends.
08/31/2016
By: Marcia F.
Floor Trader
Between Chip, my salesman and Richard & Nate, the installers, this was a great experience all around! My wood floors look absolutely fabulous! I would definitely recommend them for your flooring needs!
09/09/2013
By: teena.smith.549
Jimmy The Tile Guy
Jimmy and his brother are awesome. They are honest people and do the best work. He went beyond my expectations. I can't wait for him to do my next project. I would recommend him to anyone.
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01/28/2017
By: Shirley C.
Floor & Decor
Mark was awesome!!! Never been to a store where they had such an awesome customer service. I'm sending everyone here. :)

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