Petsmart Locations & Hours Near Jacksonville, FL -
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By: Kimberly H.
Pet & Feed Store
Ask for specific feed, by color of bag. Told, they only have what they are given. They don't have that kind today. Truck is half empty. Given something other than my request. Last time, got brown bags with no label that had tiny holes in the bag corners, and the feed was infested with weavles, multiple bags. Owner said I was the only one to claim this. I doubt this. I saw the exact type of feed I asked for right there in the truck as I drove away. Why lie to me? Weavle infestation of your older stock is not my problem, nor is my fault. Just give the customer the exact bag they are asking for, or no sale from now on. I do have other options.
By: Jaime L.
I came to petland to find items for my tiny puppy. They were very helpful and had a decent selection.
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By: Haley C.
I wish I could give zero stars.... our dog was sick since thanksgiving. We never have direct contact with the owner. He only goes thru the claims place. He lied saying Samson was okay at Tinseltown vet and was ready for pickup. He was not ready. He was only ready to go back to the ER for the third night in a row. After $1600 of vet bills and no improvement we had to make the decision to let our pet no long suffer. Find me on Facebook to find out more. Haley Culverhouse. This is the most soulless heartless place I've ever worked with. We are so sad our little baby barely got a chance to live. We had him for 12 days. He was taken too soon.
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By: Blynn R.
House Of Reptiles
Been buying feeders from here for years. Never had a minutes problem. They are the only one that has stuck around. It smells funny but so did my garage when I bred rats!
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By: Jared R.
Amazing Animals
This place is awesome , a clean store and the groomers did a great job on my two dogs. The prices here are great
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By: Jordan K.
Pet & Feed Store
Sold us a brackish water fish saying that it would be fine in a freshwater system(Green Spotted Puffer) and sold us a loach that was actually a young african cichlid. Instead of returning them to a pet store that would obviously put them in water that would not be proper for them and have them die we decided to keep them. The puffer died a few days after unfortunetly before we could get our brackish tank set up. (cichlid is fine though) Owner refused to compensate us at all and said that the fish was fine for 3 months. We had been a long time customer here for other supplies but we will not be returning since the Owner seems to believe that he cannot be wrong.
By: Mike M.
Pet Creations
If you haven't been there for a while, then you have been paying too much!!!Great southern hospitality from the moment you walk in., Knowledgeable staff, just about anything for every animal lover. The salt water displays are beautiful full of live and color. Their systems are so healthy you might get a little jealous. A good variety of fish, hermit crabs, star, and anemones to name a few and all priced competitively. They even have dry-live rock with caves already cut into them for only $1.99/lb. Thank you.
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By: Joe S.
House Of Reptiles
I don't understand how they are in business! Most of the reptile cages had feces in them. I found this store disgusting with the animals not well taken care of.
By: Jim H.
Devra Y has no idea how this pet store operates or where they get their puppies. She has no idea and is just categorizing this store in with the bad. News flash, there are bad doctors and good doctors, there are bad teachers and good teachers, there are bad parents and good parents, etc. Don't lump this store in with the bad just because you read a facebook posting somewhere about a puppy mill and assume this store operates the same way. All you do is make yourself look like an idiot. Why don't you come in and check them out yourself and make up your mind after. This store is awesome and they do an awesome job with their animals, supplies and customer service. Don't pay attention to Devra....I'm not going to!!!
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By: Devra Y.
Adopt!!! Don't SHOP!!! These are puppy mill puppies!!!! Do your research!!! Visit your local shelters and rescues!!!!!
Tips & Advices
Pet owners usually sign a waiver stating that any injury or illness a dog suffers while at daycare is the responsibility of the owner. However, most facilities carry liability insurance and pet business insurance in the event of a serious incident. To prevent illness, facilities are strict about requiring proof of vaccination and general health from a veterinarian prior to accepting a dog. However, in an off-leash setting, scuffles or fights might occur. Reputable facilities will often hire vet assistants who can treat minor injuries and under-the-weather dogs.  For anything more serious, a good daycare should make it a priority to get the dog to a vet, and get in immediate contact with the owner.

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