C & L Automotive & Towing Inc.
Good old-fashioned, honest, reliable service from FOR C&L in Jacksonville, FL has revived my faith in businesses and humanity!On a 3-day trip with my child and dog, I had encountered a major roadside ripoff an hour outside of Tallahasee in which a mechanic took 5 hours to change a belt that had broken, charged $391 for the work, and then tried to convince me that my car needed a new engine. For a used engine, he quoted “$2,000” ….pause, pause, pause….”plus labor.” Instead, my husband drove 100 miles to pick up my child and me, and we had the car towed by C&L Automotive & Truck Accessories (4990 Philips Hwy, Jacksonville, FL), which a coworker had said was reliable. C&L sent a tow truck 110 miles from Jacksonville to pick up the car, discovered, and quickly fixed the problem. Yes, some damage had been done in the short drive after I noticed the problem, but repairs cost less than half of what the roadside person suggested. C&L kept me informed all during the repairs, and also asked me to bring the car back for a final road check before leaving for the drive home.During our first conversation, the owner had said the charge on the road didn’t sound right. When I picked up the car, he mentioned it again, grabbed a book of what rates mechanics should charge, looked up the belt, and said the charge should have been “$149, or maximum $199, for an emergency roadside repair.” Positive sign that he cares enough for other companies not to scam a customer. The expertise and professionalism from everyone at C&L is much-appreciated! If they give that kind of care to a complete stranger who may never be in that area again, I can only imagine that they would show just as much – or more – professionalism to someone who lives nearby and would be a potential customer. Kudos to a great place!I would give 10 stars if they were available.
Alvie's Transmission Service Unlimited
After my transmission went out and I received a few quotes for getting it repaired, I spoke with a friend who recommended I speak with Alvie. She said she hadn't used his services however she had heard great things. I researched Alvie's Transmission Service, online, and found that they have an A+ rating with the BBB and great customer reviews. In fact, I didn't see one negative review. So, I called Alvie who was the first person to tell me that I had another option, beyond a rebuilt or used transmission, I could get a refurbished transmission. The refurbished transmission comes with a 3 year 100K mile warranty whereas all of the other options seem to only come with a 12 month warranty. I spoke with another shop that was willing to put a refurbished transmission in my car however they were only willing to warranty the labor for 12 months although the transmission would have a 3 year 100k mile warranty. I spoke with Alvie again and he assured me that his warranty covers both the labor (R&R) and the transmission. Needless to say, I went with Avlie and haven't been disappointed. I gave the go ahead to order the transmission on a Tuesday, he had it in his shop the next day and I was able to pick up my car that Friday. Great turnaround!!! Also, he's great at communicating via text and has also texted me since I picked up my car, just to make sure everything is going okay. I'm very skeptical when it comes to car repair shops because it seems like many mechanics try to bleed you dry instead of doing what's best for you at a reasonable price. I hate to feel like someones trying to get one over on me and Alvie has done a great job of making me feel good about my decision and never making me feel like he was only out for himself. I will definitely be recommending his services to friends and family, when needed.
this is truly the most honest business practice i have ever run across. I had just bought a used truck and took it in to have a bit of a shimmy looked at. being a woman, i fully expected them to treat me like other businesses has in the past, as if i didn't know anything, and then try to sell me stuff i didn't need. not only did they not do that, they also pointed out that i did not need things done that i fully thought i did. the lead mechanic, dave, has got to be the most honest mechanic i have ever run across, and the owners are kind, compassionate, and care more about the customer than making a profit. and when i went there, they did not know that i used to be a truck driver, owner/operator, and know a little more than the average female. but they did not treat me a like a typical shop and try to pull the wool over my eyes to sell me stuff i didn't need. they are an increditble business in these times of so many businesses trying to rook someone just to make a buck. and of course, i would trust that mechanic dave with any equipment that i have. he really is the most awesome mechanic i have ever run across, whether semi truck or pickup truck, but to give you an idea of his expertise, the truck i just bought last week was a GMC sierra 3500 dually longbed with a duramax diesel engine and allison transmission. awesome truck, but even more awesome people to deal with when you buy a used truck!!!!!
It is hard to find a honest, trustworthy, and professional car repair business. American Transmission has changed our mind and will be our go to for all of our future car needs! My wife had taken her vehicle to a well known big tire/auto repair store and was advised that she had a head gasket leak causing a coolant leak and would cost over $1800.00 to fix. In calling around for comparison pricing, my wife called American Transmission on Atlantic Blvd and spoke with Richard. Richard advised her that it may not be a gasket leak but something else and would be willing to look at it for free to determine where the leak was coming from. After a thorough inspection of the engine area his mechanic had determined it was not a head gasket leak! It was the oil pan gasket and bleeder line o'ring, out the door for a little over $400, much better than the $1800 that wouldn't have solved our issue! All we can say, THANK YOU Richard!! American Transmission on Atlantic Blvd is our new home for all of our vehicle needs!Thanks again for the great service! Steve & Tammy Curtis
This place is unlike any dealership I have ever been to. Very down to Earth and knowledgeable about all the cars. There is absolutely no pressure when you are looking at the cars. Such a nice experience from others I've had with numerous dealerships. Not only does the owner, Michal, not pressure you, he services all of his cars to a very high standard. My car (BMW 745) had new brakes front and back, new tires, new floor mats, new oil, and then the alternator was acting funny the day after I bought the car so he replaced it with a brand new alternator because he said "that's the right thing to do." That is unheard of when it comes to buying used cars from any dealership pretty much. Anyway, I ended going in to get my wife a car and we both left with one because I trusted this guy to know he was giving me honest advice and wasn't trying to pressure a sale. We've pretty much decided to only buy our cars from United Imports from here on out. No point in going anywhere else. Thanks again Michal!- Joe Carlucci
I've taken my car here before and never had a problem. Anything that needed fixed, was fixed and the job was done to my satisfaction.To my understanding, this is a local family owned repair shop. In response to the previous review... if you personally had a bad experience but, keep taking your cars to the same place where the bad experience occurred then that's your problem. Also, being in the business of repairs I understand that repairs take time, especially when there are other repairs ahead of you. Also when it comes to the mechanics of anything there can be other parts that need repaired on top of what it originally came in for. It's man made, take care of it or it'll break. As far as pricing.... I, myself, don't enjoy the high prices of big business repair shops so I am willing to wait a bit longer to have my vehicle fixed right, for a price more suitable to my liking. I've had nothing but good experiences at G.T. Auto and when I have problems with my car this is where I take it.
I heard a few bad and a few good things about CarMax but I can tell you after car shopping at other dealerships I had the best experience. I came in, sat with a great guy, we talked everything thru, he entered my info & was able to tell me right away what I was approved for. There isn't a back & forth, no haggling, he never left to "get a managers approval". There were no secrets, everything was right there on the table. Right on the showroom floor I saw my car, a bright red 2013 Chev Impala. Perfectly clean, low miles & minor things wrong. I was so comfortable with everything I didn't realize until I was leaving that I didn't even test drive it!! That's just how they made me feel when I was dealing with them, I felt like I could trust them. After the HORRIBLE experience I had at other dealerships I will always come back here in the future. Please keep up the great work & thank you so much!! I'm loving my new baby!
Jax Foreign Auto Service & Body Shop
I am very please with this shop! I've been a customer for a bit of time. I asked for some advice on the purchase of my present vehicle and was told not to buy it. I didn't listen of course and now I'm really kicking myself! They told me the vehicle was some what high maintenance and boy was that true! Three weeks after the purchase of my car, one of my catalytic convertors went out. MB wanted over $1300 to repair it! of course, they were NO help! You'd think after purchasing a car from them - under a month they would throw some type of discount to accommodate. No, not the case! I got this replaced for just over dealer cost at Jax F. ! Also, my cousin recently purchased a car. JFA said if we wanted to , we could bring the vehicle up there for a test drive and have them check it out for free! It's the little things I really appreciate! :) Thanks again for all of you help! Really appreciate you guys!