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08/29/2012
By: thesqueakywheel
Big Guy Moving
We hired Big Guy Moving for 2 hours to help my husband move my daughter within the city. My one complaint is that when I originally tried to contact them to set up an appointment (since we'd purchased the two hours through a Groupon offer) it took forever for them to call me back. I called and got a recorded message twice over two weeks and finally I found an e-mail address for them and wrote them. I did get a call at that point. Later, I wanted to verify everything because the appointment was made two months in advance and I had a similar situation. This all made me a little nervous BUT:The experience was totally positive. The two movers were there promptly at 8 and in such great shape that moving furniture to a third floor apartment was not a problem at all. They were polite and friendly, efficient and accomodating. They didn't just pile things in the door but wanted to place it correctly. They were done early! Thank goodness we hired them. What could have been a real headache is just another check in the box of our "To Do" list. My daughter took their business card and are going to post it at her work. We'd recommend them to anyone just be patient when you call them initially (which I'm not!)
09/05/2012
By: eha123
Royal Moving And Storage
I cannot say enough nice things about this company. First of all, they agreed to move me out during an emergency flood (a move that I was not packed or prepared for). There was at least 3-4 inches of standing water. The movers not only treaded through the water for as long as it took to get my stuff out, but also helped me pack boxes. Nothing was damaged or missing and they did an excellent job. For as awful as the conditions were to work in, the price was reasonable and fair. The customer service has been outstanding. Everytime I called with a question or concern, they were polite and helpful. When there was a charge on my bill I didn't remember being quoted, they removed it with no questions asked. I would HIGHLY recommend Royal Moving and Storage to anyone- they are wonderful.
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06/18/2011
By: allisontavez
Big Guy Moving
Dave I want to thank you guys for bailing me out. I hired a mover to show up at 8am. But then they called me through out the day backing up the time until its 5pm at night and my stuff had to be out that day. Well I called Dave to explain to him the situation after talking to 5 other companies that could only do it the next day and he said he would call around to get a crew together. So 45min later the moving truck shows up with Dave and 2 other men. I tell you these guys are hard workers, they came in and got to work right away and did not stop till all my furniture was set up in my new home. You guys really saved me thank you.
12/04/2012
By: jim.whitney.353
Big Guy Moving
Would be 5 stars but there was a slight mix up on what time they were supposed to show up. Showed up an hour late but was because the workers were taking a lunch. But once they showed up the gentlemen were curtious and hard working. I was quoted $200 for two hours and $75 each additional hour. They were done exactly in two hours and was not charged any additional fees. I was moving from a single floor house to a third floor condo but the extra starsdid not slow them down. I HIGHLY recommend this company and you MUST request Bobby and Jayson to do the move, you will be extremly happy at the end of the day!!!!!
03/05/2014
By: Ashley H.
Royal Moving And Storage
I am a police officer for the Jacksonville Sherrifs Office. My family and I have recently moved locally in Jacksonville, Fl and have used Royal Moving Co. 3 times already. I can't stress enough how professional and curteous these movers are. From their staff at the office all the way to the movers are all very helpful and most of all very caring. We have heard horror stories in the past about movers, but these guys sure set a good example for the moving industry. I have referred them to all of my co workers and friends and family. I HIGHLY RECOMMEND ROYAL MOVING CO. TO ANYONE THAT IS MOVING...
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05/06/2015
By: Ann B.
Big Guy Moving
I had a good experience with this company. We moved the contents of 3 bedroom apartment to another 3 bedroom apartment. The guys were prompt, courteous and friendly. We were 50+ year old ladies who had no hope of moving heavy furniture and washing machines. We under prepared so what was left over was our fault. They got as much as they could into the truck and we got the rest into our cars. I would use this company again and hopefully I would be better prepared. (I had lots of little things not packed or at least not put inside other bigger things.
06/28/2013
By: dang.reed.9
Big Guy Moving
I don't normally write reviews but It's rare to find a moving company that's reliable, affordable, and hires good, professional movers. I've moved several times and no company has provided me with a quality moving service like Big Guy Moving. The movers work quickly and safe and they treated my furniture and precious belongings like they were their own. They showed up on time, were friendly and strong. The owner David called me after my move to make sure I was satisfied. Not much more you can ask for. Thanks.
08/27/2012
By: bigbaddeer
Big Guy Moving
Philippa JeffreysOur experience with Big Guy Movers was absolutely great! They were polite, respectful of our home, and demonstrated professionalism from start to finish. The men worked quickly and efficiently, handled our belongings carefully, and placed everything just where we needed it. We are 100% satisfied and highly recommend their service
08/21/2013
By: mary.kiraly
Big Guy Moving
I recently used Big Guy moving to move from Orange Park to Downtown and they were super fast and super efficient. Definitely helped make the move 10000x easier!! They were extremely friendly and I was totally satisfied with their service. Will definitely use them again and would recommend them to any one getting ready to move!!!
12/16/2016
By: Cortni J.
JAX ASAP MOVERS
I'm so very pleased with my services. They were very professional, courteous, and quick. They expertly took apart my furniture and unhooked appliances. Dawn was able to fit me in the same day and I couldn't be more appreciative. I'm definitely using them again. Thank you so much!!!
Tips & Advices
Yes, it’s best to empty drawers, wardrobes and chests before a move. Items always get knocked around a bit, and doors can fly open even if they’ve been taped. In fact, more often than not, movers will want to remove the drawers from a dresser--or disassemble the wardrobe to be more space-efficient.
Yes, it is customary to tip movers, but the amount varies widely. For full-service moves, a 5 percent tip is suggested, although, for extra service, some people go up to 10 percent . For small local movers, you can give each mover $10 for a few-hour job, or $20-$40 for jobs that take longer.
A bill of lading is the legal contract for the move. It provides a detailed receipt, in addition to a contract between the client and the mover. It authorizes the mover to transport the goods from one specific point to another, and it outlines the exact scope of services, with cost breakdown for those services. It also provides an itemized list of the inventory, and carrier liability protection for each declared item. Finally, it specifies the payment arrangement. Make sure to go over your itemized list extremely carefully before finalizing the paperwork--and get a copy of the full document. A good mover will go over everything on the bill of lading with the customer.
There are several items that moving companies will not move – those items will be listed on a document as “non-allowables.” These items typically fall in three categories: perishables, sentimental/personal items, and hazardous material. Perishables are food and plants. Sentimental/personal value is up to the client to decide, but usually includes jewelry, medical and dental records, personal paperwork, valuables and collectibles. Hazardous material is the tricky category, since it includes a lot of everyday items found in the garage, garden or kitchen. For example, cleaning liquids and pesticides both are considered non-allowable by many companies. Some go so far as to disallow nail polish and batteries.
A binding estimate means that the moving company cannot charge more than the stated amount, though they can lower the final bill if the scope of the job was smaller than expected. A non-binding moving estimate is more likely to wind up costing more than expected, since the movers can increase their rates for unforeseen variables like stairs, “long carry” and materials.

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