Mercury Insurance Group in Jacksonville, FL with Reviews -
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By: Karen W.
Mr. Danny Dupree, State Farm Insurance Agent
I have been a client of Danny Dupree insurance Agent for over 25 years not only have I received the best insurance rate every. Everyone here goes above and beyond for the best rate and truly have your best interest at heart. Dupree Insurances Agent is top knot service and top-notch individual to do business. The staff is very professional and courtesy to all client, most of all they take whatever problem that needs to be addressed immediately into thier hands. Danny Dupree the owner will go out his way to make sure that every customer's are satisfied and that every customer are treated fairly and all theirs needs are met fully before they walks out his office with a smile and knowing that their business is conducted in a professionally matter. Thank you Danny, Stephanie, Pamela, Jessie and Dana for making me feel like I'm well taken care of and a part of the Dupree family and most of all for being dedicated employees. Highly recommend Dupree Insurance Agent to anyone who's looking for insurance for their needs. Anyone that says different clearly does not even do business with them. They are very professional and they offer the best customer service skills that a insurance Agent could ever provide. I only wish that the stars could be rated more than 5 stars. DANNY DUPREE INSURANCE AGENT IS A AWESOME, EXCELLENT, PROFESSIONAL, COURTESY ORGANIZED, HELPFUL, LOVEABLE, HONEST AND FAMILY ORIENTED. DANNY DUPREE INSURANCE AGENT should be rated a 20 STARS. Keep up the good work I love you guys! Karen Williams #1client
By: Joanna W.
Michael Nickas - State Farm Insurance Agent
I came into contact with this State Farm office seeking information and came into contact with Kathleen Bouton. She was extremely helpful and friendly. She explained several different type of policies to enhance my current auto, home, business and life. It is unusual to have an opportunity to speak to someone who takes the time to explain each facet of the policies rather that have someone who is not as articulate and trying to shove unnecessary policies down your throat and then lose patience who you decline their overtures. Thanks for not losing that human touch.
By: Debbie I.
Insurance Wagon
We had MANY changes (with a dozen phone calls) adding 1 more driver & vehicle and changing 3 other vehicles to our policy within the last month and received nothing but the best service; they are polite, fast, patient and helpful! THANK YOU for the awesome job and your everlasting patience as we blew up your phone lines. AND on top of all that reduced our insurance premium to less than half of what we had previously.
By: Vanessa S.
Brightway Insurance
When I called into this business I was put on a very long hold. Waited and waited for a representative to assist me. When I spoke with Michelle Jerald she was rude.
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By: Melissa M.
Brightway Insurance
In October of last year the owner of this business Michelle Jeralds backed into my car in a parking lot. She was going to drive off until I got out of my car and told her she needed to give me her insurance information. She reluctantly attempted to give us her information (only ended up giving us the name of her insurance company and a business card) and blamed her hitting us on a van blocking her view. Fast forward a week later and the insurance company is telling me that there are conflicting statements and they will only accept 10% liability. She caused almost $700 worth of damage and I was sent a check for $67!!! I'm still unsure what this woman told them to spin it so I was some how at fault, but I do know she is a LIAR and I hope she gets the karma she deserves.
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By: Vanessa F.
Bob Brooks Independent Auto Insurance
This agency needs to hire new employees the women who work there are very unprofessional and rude, along with making comments about clients personal life instead of what is business related. They ignore clients phone calls and don't make promised returned calls, and speak very rude over the phone in front of other clients as well. I highly font recommend going to have insurance they plus the insurance providers that they have for listing are no good either in the sense that they make withdrawals from your account without authorization. So i don't recommend going to Bob Brooks on Casset Ave
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By: Mrsemilyrios ..
Beth Arnold - State Farm Insurance Agent
Best agent in Jacksonville! The team displays confidence and takes their time getting detailed information.
By: Stacy G.
Allstate Insurance Agent: Barney Stewart, IV
Terrible. Fails to communicate. Does not explain policy clearly, just emails it and expects clients to figure it out on their own. Gave me an "estimate" of what to expect and was off by THOUSANDS. If I could give negative stars, I would.
By: Jeannie M.
Allstate Insurance Agent: Tony Hassert
I have had AllState for over 10 years, even as I have moved across multiple states, always seeking an AllState agent to assist me. My latest experience with Tony was extremely unpleasant due to his inability to answer customer questions satisfactorily, or without becoming hostile. it is unfortunate that this will end my relationship with AllState. If you just need coverage, and want the AllState name and Tony's agency is your only choice, please disregard this review, as he can meet that need. But if you're looking for service, an articulate, educated, informed, and pleasant agent, please look somewhere else to meet your needs.
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By: Duane F.
Carters Cheap Insurance
I had insurance through them for about 4 months then a scam artist with the same name as theirs (Carter) slammed on brakes in front of me and caused a crash. (Swoop n Swap). Kind a makes a guy scratch his head... are they related?
Tips & Advices
Insurance agents will often try to "upsell" on various extra products that may be useful for certain people, but are generally excessive for the average consumer. Stick with basic plans that cover as much as you need without any additional costs. For example, if the annual cost of your auto insurance is 10 percent or more of the total value of your car, drop all but the most essential coverage. This is especially applicable if the car you drive is older and could be replaced with savings. Otherwise, you are paying for insurance that will never actually benefit you in the event of a serious crash.
Yes. Even after you've chosen a plan and started paying into it, consider looking around again when it comes time to renew the policy. Consider using an independent agent when searching for a new insurance policy. While traditional agents can still find a good deal, independent agents can choose from a variety of providers and tailor your coverage to your specific needs. The Internet has also made comparison shopping easy. Potential customers can often get free quotes online very quickly.
Send your insurer a claim form for each beneficiary in the plan, as well as a certified copy of the policyholder's death certificate. With the proper information, life insurance claims are generally straightforward. Problems may arise if the policyholder has died within two years of opening the policy. In this case, an attorney may be needed to settle the claim.
In the case of damage, take pictures of the affected area as soon as any safety or health emergencies are resolved. Take note of what happened and all the relevant circumstances and report to your insurer as soon as possible. If any of your possessions were damaged, use an inventory of your important assets and make note of this in the claim. Once an adjuster has made their own report, review it for accuracy.
If you're involved in an accident, you need to call the police right away and have them document the situation. You can file a claim upon obtaining the police report. It's also a good idea, if possible, to take your own notes to record: what happened before the accident, the date and time, traffic signs in the area and road conditions. Also get the other driver's name, address, license plate number, and insurance information. Even photos taken with a cell phone camera can help the claims process. Once you have this documentation, call your insurance company right away.

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