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10/22/2015
By: tti001
Metro Towing
from the minute I called AAA till the time the driver showed up at my door was less than 30 minutes. the dispatcher, nick, and the driver, henry, was polite, courteous and professional. after reading all the reviews on here I find it hard to believe this is the same company. people who need a tow truck are usually in a bad mood anyways, so maybe that explains their bad attitude. but these guys were beyond courteous and professional. I would recommend this company to anyone in need of a tow company. but also keep in mind, sometimes tow companies do get busy. Jacksonville, after all, is the largest city in America, land wise. it takes a while to get around this city. so no company can be perfect in this particular business. but after dealing with them, I can positively say they are a professional, courteous company, from the beginning of the call, (dispatcher), all the way down the chain to the driver arriving in a prompt and timely fashion. great company to do business with. 5 stars all the way!!!!!
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02/04/2016
By: Ashlee W.
Metro Towing
This is the company that was used for my Hyundai Roadside Assistance. I was pretty skeptical about using them from reading the reviews below and almost told customer service to send another company because of this. But, I was too aggravated at the time to deal with it anymore, so I gave it a shot. James was my driver and he was great. Yes, a little later than the ETA (by like 30-45 minutes). But he kept in contact with me through everything, which I appreciated. He was quick upon arrival and super friendly during the drive and delivery process. Would use again in the future if I had to deal with this again.
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09/21/2015
By: Diane M.
Metro Towing
I give them 4 stars.It's unfortunate, but when our cars break down , we are under great stress, yet i realize that towe companies travel in wide radius. They can not humanely snap their fingers and be at our side when in need. Although it took a while to have my car towed, they kept in contact with me and were extremely curtious. It's to our advantage to be patient and wait for others to help us. The damage is done when the car breaks down. I'm grateful for the service and the friendly staff. We must show more gratitude and it'll change our attitude and perspective on the world around us. :)
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12/12/2016
By: george.whitfield.98
VT Towing
This is a great towing company that knows all the short cuts in getting you to and from your destination. They save the customer money by working with each client. They do it all from Towing, Roadside, Lockouts, fuel delivery, Tire Change.. You call, they do it all. The owner will do any and everything to make you happy. Hands Down a "Diamond In The Rought" if you use them.
12/12/2015
By: Debra R.
Metro Towing
Yesterday my husband and I broke down in Jacksonville, Florida. We of course had to be towed. We had the pleasure of meeting Fred, our driver. He was very professional, and at the same time, had a great personality. He took a lot of time not to damage poor old Betsy, and we sure appreciate him. He really did go above and beyond. Thanks again, Fred. Merry Christmas!
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08/18/2015
By: Michael G.
Metro Towing
After my car blew a head gasket on I295 USAA facilitated a tow from Metro Towing. They arrived 15mins before their scheduled arrival and the driver was very cool even when he helped push my car up back to the road so his truck could hook it up correctly. Needingredients a tow is frustrating as it is and my driver helped get me out of the way and back home safely.
05/17/2016
By: Mandy S.
Superior Towing of Jax. Inc
Getting into a one car accident in the middle of the night is scary enough! Superior showed up and put everything at easy! So very friendly and helpful, even asked if I was okay or injured in the accident! They didn't just care about towing the car, but cared about my well being as well! I would for sure refer this company to anyone for any of your towing needs!
03/21/2015
By: Karen P.
Metro Towing
Delbert Power was my knight in a tow truck who came to my recuse ! He provided excellent service and made sure I was safe and taken care of. Kudos to Delbert and thanks for such prompt and professional service.! Which was such a relief after being left on the side of the road for 3hours because of some foul place called pop a lock.
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03/01/2015
By: Jerami S.
Metro Towing
just wanted to say that you guys did a great job tonight helping me and my wife we were stranded after a birthday dinner. Your driver Bob did an excellent job tonightkeep up the great workvery... thank you guys again for doing such a great job we really appreciate you..keep up the great work
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06/17/2016
By: Nena B.
Delight Auto Towing LLC
I would like to take this time and say thank you to the delight auto towing for assisting me with my car. I called this morning to schedule a pick up for 5 o'clock and they were there exactly at five. Love fast service and very pleasant drive.

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