Adam Moore Rocknhomes Realty
1428 Indian Woods Dr, Neptune Beach, FL, 32266
1201 Cassat Ave
Real Estate AgentsReal Estate Buyer Brokers
11226 San Jose Blvd, Jacksonville, FL, 32223
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Do NOT let Dianne be your realtor. She took my application for a house to rent and did not process it for over 5 days. She said she was waiting on rental history that she never requested. House was rented within 2 days by another realtor on same property. Instead of being honest, Dianne processed the application on an already rented property and found bogus reason to deny all so she would not have to refund application fees. I reached out to management and nobody took the time out to contact me back. What thieves!!
Terrible customer service. Never got a letter of intent to subtract from my deposit. Made up claims about heavy pet urine odor to replace the carpet at my expense. Give you the run around when you try to dispute.
Tammy Zadai was awesome . She only picked the homes that were best for me and price range. In a short time she found the perfect home for me,
Marta Rose Harris is amazing. She found my family our forever home. She is an absolute treasure. I would tell everyone to use her for all their real estate needs.
Ming was very rude and unprofessional employee. When I provide all my info before checking apartment and paying application fee they told me I should be ok. After I wasted my time and money for application Ming told me in a very rude way I need to pay waiting period rent , ( from today date till actual moving in date)double deposit and when I asked next question she just disconnected phone in a very " redneck" way. It is not trustworthy company and there is a much more unprofessional manner. I honestly recommend any other company to do business with. Ming just use anything and everything to get money
DO NOT EVER WASTE YOUR MONEY RENTING FROM THESE PEOPLE. THEY ARE TRASH. THEY HAVE NO CUSTOMER SERVICE SKILLS, they lie THEY DNT FIX THINGS, call the corporate office they ignore calls...horiible apartments...they show u the best apartment but put u in the trashiest apartment after signing your lease. Bugs bugs bugs everywhere...the leasing office is never open...the laundry facilty has no set hours and closes at random times and they put you our if u are not done drying your clothes when they deem like u shoukd be...no set time they close the laundry area but kocks u out aggressively if they feel like closing it. HORRIFIC BUSINESS!!!!!!! Reporting to BBB
They ask to be contacted by email but always say they never received any email. If you call them you will ALWAYS go to voice mail. After a month of trying to contact them I still haven't been called back. I've even asked to speak with the owner but again (you guessed it) sent to voice mail and not one returned call.
After having had several incompetent managers at other management groups, I have been very pleased and elated with the experience I have had with Federated. I have since terminated my relationships with other groups and I have brought all of my business to Federated.
This company is terrible! We rented one of their properties and upon leaving a representative did a final walkthrough with us stating everything looked great! Then when it came time to return our deposit, the kept almost all of it stating they repainted due to cigarette smells, no one ever smoked inside that home the whole year we lived there. If it smelled like cigarettes then why wasn't this addressed at the final walkthrough? Instead of saying everything was great?? How can a home smell of cigarettes when no one smoked inside the house?? Rip off artist. Scammers! Beware of this company and do not rent from them!!
Darlene did an awesome job with every aspect of the sale of my home. She was great with the listing , the open houses and everything went smooth. Including closing right on time!