On February 16, 2014 around 6:30pm my husband went to Publix to purchase a Rotisserie Lemon Pepper Chicken for dinner. When he got home I opened it up and to my surprise, the chicken was severally overcooked. I was so surprised and disappointed that he had traveled at least 5 miles round trip to purchase the chicken for our dinner and for lunch the following day. I even questioned that the chicken came from Publix. So I called Publix and spoke with the manager James Mallory. I explained my disappointment to him, and to my surprise, he offered to have another Rotisserie chicken delivered to our home by the Customer Service Manager. This is definitely going above and beyond to make sure the customer is satisfied!. If my husband had told me the chicken came from Walmart, I would have believed it, and there is no way Walmart or Winn Dixie would have done this!. It is always a pleasure shopping at Publix!!!.
Publix is a great place to shop and work, its employees are always neat,they are very helpful,a little bit higher,but the buy one get one free is great,its just has great services,i know work there for 6 1/2yrs.