Best 30 Apartment Movers in Jacksonville, FL with Reviews -
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By: Noah P.
Leonard's Full Service Moving & Storage
Leonard's Moving & Storage company is HORRIBLE. He and his Foreman, Dion, are the Most Dishonest and Price Gouging People. I was charged $1,190 for 4.5 hours of work. Do yourself a favor and Never Call Him or Fall for his FAKE ACT. He & His COMPANY Are A COMPLETE 100% RIP-OFF.
By: April S.
Helping Hands Movers, Inc.
At first, they were nice and worked quickly. The contract was signed by the owner Israel. He kept asking about money. Israel made rude comments like "did you know you were going to move today? Make the dogs be quiet. Why didn't you take down the beds?" My dogs were crated out of the way. We were not responsible for taking apart the beds. The questions were rude and unnecessary. I went to my room to take off a mattress pad. Israel ran by, hitting my arm with a lamp. He said I was in his way. I picked up the mattress pad as he lifted the mattress, which hit me against the wall. This hurt my back and knee. I was stunned. I said I'd call the owner. Israel said "to do what?" because he is the owner, which I didn't know. My daughter told him please be careful since I had a knee replacement 2 months ago. We were upset, trying to remain calm. Israel got angry, yelled, and told the men to unload the truck. We asked him not to, just finish the job as stated in the contract. Israel left ALL our belongings, furniture, clothes,pictures, on the sidewalk. My daughter and I couldnt bring everything back in and it was about to rain. Within minutes the truck was gone without another word. Israel said we were "tripping," but we said or did nothing wrong. We only wanted the job done with no issues. I called Helping Hands' office and the receptionist said they never get complaints, but there was nothing she could do. We felt scared of him and defenseless because he was acting irrational. The owner of Helping Hands JAX came a few hours later to bring our items inside. He apologized for his nephew, Israel. I was told Israel was violent with an ex girlfriend that week and many times before. This should make anyone extremely weary of hiring a man who has been hurting a woman then made a scene in a customer's home. AVOID! Unreliable, did not get job done, hurt me with no apology, criminal, and unstable. This man shouldn't be responsible for entering homes or running a business.
By: William K.
Big Guy Moving
Really bad experience hiring a "professional moving company"!.The key word there is professional, which this company is NOT.I started this process by renting a U-Haul and as part of the online checkout procedure I selected a company to assist with the move. I regretfully selected BigCity Moving.I called 3 times prior to the move, no answer. I called the day before, no answer.I was calling to confirm and to see if I needed to get a hand truck/dolly, etcHe texted many hours later and was told that the move was confirmed. They are to arrive by 9AM. I brought all boxes outside while waiting.Finally I get someone on the phone at 10:30, and was told they will arrive "soon".Soon was another hour, they arrived just after 11:30. Before they started I brought them over to my large, heavy and valuable dining room table. Heaviest piece I own.They understood. But fast forward and it was greatly damaged.They brought no equipment with them, Nothing! They got dropped off and asked to drive the uhaul over to the unload spot. I said sure.Fast forward. One guy in the truck backing it into the driveway, the other guy not paying much attention in the driveway. The driver ran over my neighbors mailbox. One of them says to me "you got lucky" as he gingerly placed the mailbox back on a shattered wooden post. Lucky?I prepaid for 3 hours. They went just over which included a 20 minute break they BOTH took after they dropped the table which hit one of the guy's foot. After the move the owner sent me a bill for another hour. Neither worker informed the owner that they damaged my table as well as destroyed the neighbors mailbox.I spoke to the owner one time since when I informed him of these concerns. He text me that he would take care of the mailbox. Then has never responded to me since. Very disappointing and I will never ever recommend this company to anyone.
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By: Ferdy R.
Ati Movers
Shady and dishonest!!!! False advertisement! Hidden charges!!! I called them out on their Facebook page and left a review. They went ahead and deleted it instead of aaddrsssing it. Be aware!!!!! I'm so glad that yp reviews are real and they are not a reflection of fb friends! I'm glad the company doesn't get to keep or delete reviews that on here.
By: Jamaal S.
Royal Moving And Storage
Great company moved us fast and efficiently. Highly recommend this company. Moved my 2 bedroom apartment locally within 2 hours and took no brakes. Great job
By: tara218
Big Guy Moving
When I first called to get my quote, we settled on the date, but I was never given a time or an actual contract. I was told I would be called the night before to verify everything. No one called, so at 4:45 I called them. I said we were hoping for around 9-10am. I was told that wouldn’t be a problem. They showed up at 1pm. I was quoted on the phone a 3-4 hour loading time, after listing to them EVERYTHING in my house. It took 6 hours, and that was with my husband and I helping. I was also told a 26ft truck was no problem, but still ended up having to rent a uhaul to go pick up the rest of the stuff. Apparently this company should not do quotes over the phone. I've heard this isn't the first time it's happened.Same on the unloading side. The owner confirmed at 12:45pm the day of unloading that he was going to have 2 crews meet up to unload my truck in less than 2 hours and they would be there between 2 and 2:30. They showed up at 6pm, with no call to let me know they weren’t going to be there between 2 and 2:30. The second crew never showed up. My mom, sister, husband, friend and myself were all unloading boxes from the truck by the 3rd hour so they could finish and leave.I had scratches on my wooden furniture, dents in my (brand new house) walls and doors. When I complained about my bad experience on the loading side (on MY facebook page), the owner said he would have to have a certified check because of it, like i wasn't going to pay my bill. VERY insulting considering i never insinuated I wouldn't pay and just stated it was a horrible experience. Then he told his guys to get the check as soon as they arrived, BEFORE the unloaded our stuff. I don't think so! 1st rule of SERVICE industry, you FINISH a job before you get paid. They had to leave our desk in the garage because they were too tired to move it. They did admit it would normally be a quick 15 minute job, but as it was their 3rd move of the day and 9:30 at night, they just couldn't do it. Understandable and I had no problem with that. However the owner said it would require a special team and additional charge. Crazy, considering my little brother and dad will be handling it this weekend and they were the ones that put it upstairs in my first house. I did make sure to provide all the cold water bottles and cold towels that the guys wanted. I also bought them dinner the 1st night and tipped all of them both nights. I would hire the guys directly, but will never go through Big Guy Moving again. Your stuff will get moved, but it may be damaged, and it will happen on their time schedule, not yours.
By: eric.turner
Big Guy Moving
!!!! STAY AWAY !!!!!I was going to use this company for my move to Jacksonville,FL from Saint Joseph, MO. I sent in for the online quote and after I did the "OWNER" Dave Mendenhall called me directly and told me that he has a great deal for me.Gave me a story about some haul he has to do out to Utah and that he could pick me up on the way back. He quoted me a price and I agreed to it. He sent me a contract I signed it and sent it back to him. I sent him an email five days before the move just to make sure everything was still on track. He replied saying that everything is still set as planned and that he was going to take good care of me. Well the Friday night before the move I called him to ask him what time would he be there at the house that saturday to pick up my stuff. He answered and said let me put the info in my GPS and I will call you RIGHT back. One hour passed and he never called. I called him and no answer. I called ten times after that and still no answer. One of the last time i called that night, he turned his phone off. I also called once the next morning and he answered and then hung up. the day of my scheduled move I had to scramble to find a truck & trailer. I ended up spending a lot more then quoted for the move and lost two days of work because of it. if you read this do not use this company. They are hacks!!!! The owner has very poor management skills if any.I am now done with my move and have retained a lawyer. If you need one too because of this company, please contact me because I can refer you to one. After I am done my move will have cost me nothing!!!!!
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By: Angelina M.
Big Guy Moving
Zero stars. We had a simple move of a oven , cooktop,fridge and microwave from Jax to Orange Park. First they went to the drop off location instead of the pick up location putting them two hours behind. Next they do not padtge appliances or strap them on the dolly. Surprise when he took my oven down the ramp on the dolly it just came tumbling off. Since that point, I have not had a call back to my multiple calls and often their vm is full. They did not fix or replace the stove. They just disappeared. It wasn't until I spoke to another moving company that I found out that as consumers we should report these thieves to the deapartment of agitivukture and transportation. Essentially that will cause them fines and could shut them down completely. I recommend that everyone who has had a complaint with this company call or write the Department of transportation and complain. Also the better business bureau. Pass the word on. It's time that this business be put out of business.
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By: Brett R.
Big Guy Moving
I would like to start with saying that if I could give less stars I would. The owner David Mendenhall is a liar and a thief. His company damaged our house and destroyed our furniture. When we tried to get reimbursed for our damage property. He stopped answering his phone calls. I tried to goto the address listed its fake. No one in the building has every heard of him or his company. Save your time go with someone that is not a LIAR & THEIF!!!! YOU HAVE BEEN WORNED
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By: Chris S.
A1 Ace Movers Inc.
John has move me three times over the years and I have recommended him to several friends and he has been nothing but fantastic every time!
Tips & Advices
Yes, it’s best to empty drawers, wardrobes and chests before a move. Items always get knocked around a bit, and doors can fly open even if they’ve been taped. In fact, more often than not, movers will want to remove the drawers from a dresser--or disassemble the wardrobe to be more space-efficient.
Yes, it is customary to tip movers, but the amount varies widely. For full-service moves, a 5 percent tip is suggested, although, for extra service, some people go up to 10 percent . For small local movers, you can give each mover $10 for a few-hour job, or $20-$40 for jobs that take longer.
A bill of lading is the legal contract for the move. It provides a detailed receipt, in addition to a contract between the client and the mover. It authorizes the mover to transport the goods from one specific point to another, and it outlines the exact scope of services, with cost breakdown for those services. It also provides an itemized list of the inventory, and carrier liability protection for each declared item. Finally, it specifies the payment arrangement. Make sure to go over your itemized list extremely carefully before finalizing the paperwork--and get a copy of the full document. A good mover will go over everything on the bill of lading with the customer.
There are several items that moving companies will not move – those items will be listed on a document as “non-allowables.” These items typically fall in three categories: perishables, sentimental/personal items, and hazardous material. Perishables are food and plants. Sentimental/personal value is up to the client to decide, but usually includes jewelry, medical and dental records, personal paperwork, valuables and collectibles. Hazardous material is the tricky category, since it includes a lot of everyday items found in the garage, garden or kitchen. For example, cleaning liquids and pesticides both are considered non-allowable by many companies. Some go so far as to disallow nail polish and batteries.
A binding estimate means that the moving company cannot charge more than the stated amount, though they can lower the final bill if the scope of the job was smaller than expected. A non-binding moving estimate is more likely to wind up costing more than expected, since the movers can increase their rates for unforeseen variables like stairs, “long carry” and materials.

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