Road Hero - Towing & Roadside
Serving the Jacksonville area.
2331 Edison Ave
New Car DealersAuto Repair & Service
2.Al's Automotive Inc
5114 Stepp Ave
Automobile Parts & Supplies-Used & Rebuilt-Wholesale & ManufacturersAuto Repair & ServiceUsed Car Dealers
5116 Stepp Ave
Auto Repair & ServiceUsed Car DealersAutomobile Parts & Supplies-Used & Rebuilt-Wholesale & Manufacturers
4.Al's Westside AutomotiveServing the Jacksonville, FL area
TowingAuto Repair & ServiceTruck Wrecking
McKinna Auto Sales
Serving the Jacksonville area.
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Good old-fashioned, honest, reliable service from FOR C&L in Jacksonville, FL has revived my faith in businesses and humanity!On a 3-day trip with my child and dog, I had encountered a major roadside ripoff an hour outside of Tallahasee in which a mechanic took 5 hours to change a belt that had broken, charged $391 for the work, and then tried to convince me that my car needed a new engine. For a used engine, he quoted “$2,000” ….pause, pause, pause….”plus labor.” Instead, my husband drove 100 miles to pick up my child and me, and we had the car towed by C&L Automotive & Truck Accessories (4990 Philips Hwy, Jacksonville, FL), which a coworker had said was reliable. C&L sent a tow truck 110 miles from Jacksonville to pick up the car, discovered, and quickly fixed the problem. Yes, some damage had been done in the short drive after I noticed the problem, but repairs cost less than half of what the roadside person suggested. C&L kept me informed all during the repairs, and also asked me to bring the car back for a final road check before leaving for the drive home.During our first conversation, the owner had said the charge on the road didn’t sound right. When I picked up the car, he mentioned it again, grabbed a book of what rates mechanics should charge, looked up the belt, and said the charge should have been “$149, or maximum $199, for an emergency roadside repair.” Positive sign that he cares enough for other companies not to scam a customer. The expertise and professionalism from everyone at C&L is much-appreciated! If they give that kind of care to a complete stranger who may never be in that area again, I can only imagine that they would show just as much – or more – professionalism to someone who lives nearby and would be a potential customer. Kudos to a great place!I would give 10 stars if they were available.
After my transmission went out and I received a few quotes for getting it repaired, I spoke with a friend who recommended I speak with Alvie. She said she hadn't used his services however she had heard great things. I researched Alvie's Transmission Service, online, and found that they have an A+ rating with the BBB and great customer reviews. In fact, I didn't see one negative review. So, I called Alvie who was the first person to tell me that I had another option, beyond a rebuilt or used transmission, I could get a refurbished transmission. The refurbished transmission comes with a 3 year 100K mile warranty whereas all of the other options seem to only come with a 12 month warranty. I spoke with another shop that was willing to put a refurbished transmission in my car however they were only willing to warranty the labor for 12 months although the transmission would have a 3 year 100k mile warranty. I spoke with Alvie again and he assured me that his warranty covers both the labor (R&R) and the transmission. Needless to say, I went with Avlie and haven't been disappointed. I gave the go ahead to order the transmission on a Tuesday, he had it in his shop the next day and I was able to pick up my car that Friday. Great turnaround!!! Also, he's great at communicating via text and has also texted me since I picked up my car, just to make sure everything is going okay. I'm very skeptical when it comes to car repair shops because it seems like many mechanics try to bleed you dry instead of doing what's best for you at a reasonable price. I hate to feel like someones trying to get one over on me and Alvie has done a great job of making me feel good about my decision and never making me feel like he was only out for himself. I will definitely be recommending his services to friends and family, when needed.
this is truly the most honest business practice i have ever run across. I had just bought a used truck and took it in to have a bit of a shimmy looked at. being a woman, i fully expected them to treat me like other businesses has in the past, as if i didn't know anything, and then try to sell me stuff i didn't need. not only did they not do that, they also pointed out that i did not need things done that i fully thought i did. the lead mechanic, dave, has got to be the most honest mechanic i have ever run across, and the owners are kind, compassionate, and care more about the customer than making a profit. and when i went there, they did not know that i used to be a truck driver, owner/operator, and know a little more than the average female. but they did not treat me a like a typical shop and try to pull the wool over my eyes to sell me stuff i didn't need. they are an increditble business in these times of so many businesses trying to rook someone just to make a buck. and of course, i would trust that mechanic dave with any equipment that i have. he really is the most awesome mechanic i have ever run across, whether semi truck or pickup truck, but to give you an idea of his expertise, the truck i just bought last week was a GMC sierra 3500 dually longbed with a duramax diesel engine and allison transmission. awesome truck, but even more awesome people to deal with when you buy a used truck!!!!!
The condenser fan motor on my 2005 Camry quit working after 240,000 miles. Kim was my service adviser and she made everything as simple an inexpensive as possible for me. Her initial estimate was a little high. I told her I had already called for a quote on the part and the labor to install it, but of course the taxes and shop fees, etc, somehow caused her estimate to exceed my own. She said there wasn't anything she could do about taxes and shop fees, but when I told her I had bought 4 cars from Coggin Toyota and had been coming to them for service for 12 years, she reconfigured the labor and managed to come in below my own initial estimate. She also gave me a loaner car, which because I need my car for work, made this fix seamless and easy for me. I appreciate the friendly service and her efforts to make this as easy and painless as possible for me. I would also like to take this opportunity to comment on the honesty and integrity of the Coggin service team in general. There have been times over the years, when I had a concern, and even times when I told them that a 3rd party had said I needed expensive repairs, and instead of taking advantage of me, they told me there was nothing wrong with my car and didn't charge me a dime. They seem to understand that keeping customers over the long term makes them more money than making a few extra bucks in the short term at the consumers expense.
We shouldn't judge the whole place and wrong it bc of personal issue with somebody at this place , and we shouldn't start badmouth the whole process and advise the people not to go to there because of personal experience or bc we did not get what we wanted during our visit whether our request was legitimate or not.I will share my recent experience with this place.I purchased 05 Mitsubishi Endeavor its my first time owning Mitsubishi. after doing tune up at some place it started throwing a misfire code .I went to city mitsubishi the service advisor there his name Charlie was understanding to the problem. dropped the car off he advised me to change the coil pack , then he found out that the Intake manifold leaking too and he found out that the dashboard was tampered by the previous owner to hide the engine light from coming on. he tried to call the warranty company to fix these stuff but they wouldn't pay him to repair it. because I told him I am broke right now and I cant afford to pay for repair.these diagnostics were done in 3 visits and one of the visits he had to rent a car for me to go to work.Believe it or not he didn't charge me nothing even not for the rental car. I paid him ZERO.so I don't think its as bad as the reviews say, because am sure there are some customers who were happy but unfortunately we don't share just the negatives.Hope that helps.Thanks
It is hard to find a honest, trustworthy, and professional car repair business. American Transmission has changed our mind and will be our go to for all of our future car needs! My wife had taken her vehicle to a well known big tire/auto repair store and was advised that she had a head gasket leak causing a coolant leak and would cost over $1800.00 to fix. In calling around for comparison pricing, my wife called American Transmission on Atlantic Blvd and spoke with Richard. Richard advised her that it may not be a gasket leak but something else and would be willing to look at it for free to determine where the leak was coming from. After a thorough inspection of the engine area his mechanic had determined it was not a head gasket leak! It was the oil pan gasket and bleeder line o'ring, out the door for a little over $400, much better than the $1800 that wouldn't have solved our issue! All we can say, THANK YOU Richard!! American Transmission on Atlantic Blvd is our new home for all of our vehicle needs!Thanks again for the great service! Steve & Tammy Curtis
This place is unlike any dealership I have ever been to. Very down to Earth and knowledgeable about all the cars. There is absolutely no pressure when you are looking at the cars. Such a nice experience from others I've had with numerous dealerships. Not only does the owner, Michal, not pressure you, he services all of his cars to a very high standard. My car (BMW 745) had new brakes front and back, new tires, new floor mats, new oil, and then the alternator was acting funny the day after I bought the car so he replaced it with a brand new alternator because he said "that's the right thing to do." That is unheard of when it comes to buying used cars from any dealership pretty much. Anyway, I ended going in to get my wife a car and we both left with one because I trusted this guy to know he was giving me honest advice and wasn't trying to pressure a sale. We've pretty much decided to only buy our cars from United Imports from here on out. No point in going anywhere else. Thanks again Michal!- Joe Carlucci
I've taken my car here before and never had a problem. Anything that needed fixed, was fixed and the job was done to my satisfaction.To my understanding, this is a local family owned repair shop. In response to the previous review... if you personally had a bad experience but, keep taking your cars to the same place where the bad experience occurred then that's your problem. Also, being in the business of repairs I understand that repairs take time, especially when there are other repairs ahead of you. Also when it comes to the mechanics of anything there can be other parts that need repaired on top of what it originally came in for. It's man made, take care of it or it'll break. As far as pricing.... I, myself, don't enjoy the high prices of big business repair shops so I am willing to wait a bit longer to have my vehicle fixed right, for a price more suitable to my liking. I've had nothing but good experiences at G.T. Auto and when I have problems with my car this is where I take it.
I very highly recommend Alvie’s Transmission Services for the great job on my PT Cruiser. I needed my clutch replaced & after being replaced it feels like it just rolled off the assembly line. Mr Alvie is a very kind & patient man. He is an honest man doing honest work to perfection. Alvie’s Transmission Services owner is a very capable man with a business that he is very proud of. He is one of the most honest mechanics I have ever had the pleasure of doing business with in many years, and his prices were VERY fair. This was a very rewarding experience having my car repaired by this business & I very highly recommend this mechanic to anyone who wants fair prices, honesty, the work done professionally and as perfect as can be.I thank God for leading me to this honest business. I’ve been ripped off more times than I can even remember, but this time I was dealt with by an honest man who completed the work to my total satisfaction & made my clutch like brand new again.Ms Anderson
DebraYou went from leaving a negative review on face book to now this.You deleted your Facebook post and review because of what you posted.****Now this really shows your character. ******So that everyone understands what really happened***Customer dropped her vehicle off to have her roof and trunk done. We completed it in a timely manner.We had a problem with some of our product. Customer brought it back to be handled. Fixed it at no charge. We scheduled her in and finished in a timely manner.Esp when the weather was in the 40's that week with customers all wanting the same deadline.Delivered the car to the customer, she then stated that there was scratches on her car that weren't there before.The customer and I proceeded to inspect the scratches. The scratches were consistent with the scratches we fixed on her roof, as they were right next to the adjacent panelTo keep things short. We did the job for less than 400$product we used failed.We fixed it @ no charge