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I am disabled. They kept my lawnmower 12 days to change a belt, then charged me an extra $50 without my prior authorization. I was told by Al that it would cost $37.50 plus $10 for the belt. Because they dont talk to each other they ordered 3 belts, blamed it on half the guys are out 'sick'., 4 weeks behind in service dept. The 86 yr old lady that owns it, is very condescending, critical, and offensive. The police said 'dont come back if you arent satisfied and told me to watch them load my lawnmower so they dont damage it'. I've been here before and bought an expensive tiller in 2012. A friend said he heard her talking bad to her employees and customers. I will never go back.DONT SAY I DIDNT WARN YOU!!
I have had two accidents that required the fiberglass body on my Lotus to be repaired. Mitchell's did a great job matching the lines of the car as well as the paint. They were great to work with and I would recommend them to anyone needing a similar repair.
Mitchell's Body Shop is the only place I would consider taking my vehicle! Friendly staff with great customer service.
Kevin has had my Mazda Tribute several times since the warranty has ran out if just to change the oil. He even put a new motor in it and has always been the auto service that I can depend on for any trouble I might have. I will not take my vehicle any place else!
I give no stars. Purchased a vehicle earlier this year started having issues 2 months after purchased and now need a new transmission.
I did not buy my Scion here- but I have had it repaired ... and they have fast and friendly service!
Went to best one tire in Jackson... Been here for close to 4hrs...waiting on two tires & a wheel alignment... This place SUCKS!!!!!!!!
I took my car up here with almost everything going wrong with it at one time, they fixed everything in a satisfying time manor and it didn't cost me an arm and a leg!! This is please is great and everyone there is respectful!
my car was taken here for a comprehensive claim for a unknown substance being poured in my gas tank. They supposedly had cleaned tank and flushed injectors, but i don't think they did anything. If i called to ask about it, they referred me to my insurance adjuster. It's my car!! Poor service, poor attitude and needs to go back to school , because they swore that sugary substances would not go into a motor and lock them up. I moved to another shop and ended up needing new engine, fuel pump, lines,injectors and filter. They are on the insurance companies side, not yours! BEWARE!!!!
My car looked brand new after I brought it to Mitchell's Body shop. It was a quick turnaround time too!
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- How much of the cost insurance will cover
- Whether the windshield installers come to your location or you bring the vehicle to them
- Standard service costs of the windshield installers