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12/11/2015
By: Google U.
Guthrie Ithaca
Been a long time patient here and loved the convenience of the group and the fact that they kept up with the times. The fact that it's near Cornell in Ithaca was a plus too. Some more of the benefits are its a multi practice so if your doctor is busy they will put you with a nurse practitioner but your doctor will be busy most of the time and the doctors staff will always act like they are doing you a huge favor and you have to call at least 6-7 times to get one call back on average. So while there are positives, its not enough to keep me here anymore. If you are planning to go there I would stay away from Dr. Estill and his office. He is so arrogant and a know it all. I was waiting for an MRI and I heard all of them Doctor included making fun of patients behind their back. I don't know where they hire their staff. The assistant and the nurse were so loud and unprofessional. His office never returns phone calls. So tonight I was there for something else and the staff at the front is just as bad, eating, cell phone out , not even paying attention, dressed like she's in a saloon. Young people these days. I'm not even that old but they have no customer service skills. Management is the same, I've talked to Sandy the manager before about Dr. Estill's staff and she promised it will be taken care of and nothing has changed. She had the same 'I don't care' attitude. There is so much potential but if you need anything taken care of look elsewhere. I am looking for a new doctor. I'm spreading the word before the same mistake happens to you.
11/23/2011
By: upstatebirdgirl
Guthrie Ithaca
I've had a couple of problems with Guthrie, but they usually correct them after a bit of insistence. Bit of a hassle dealing with them, which is why I took away 2 stars. If you have trouble, deal directly with Ken the office manager; he's good.
Tips & Advices
A child should see his or her pediatrician frequently during the first few years. Once the child reaches age 3, parents should schedule a doctor's visit at least once per year. Before that, however, the American Academy of Pediatrics suggests parents arrange visits according to the following schedule:
  • 2 to 5 days old
  • 1 month old
  • 4 months old
  • 6 months old
  • 9 months old
  • 12 months old
  • 15 months old
  • 24 months old (2 years)
  • 30 months old (2.5 years)
No, parents should call 911, an emergency physician, or a pediatric emergency physician if a child suffers an acute illness or injuries. Doctors in these fields are more qualified than pediatricians to handle emergency situations.
A well-visit is a routine visit with a pediatrician to track a child's development, discuss medical or emotional concerns, and receive immunizations and medical advice.
Yes, pediatricians provide immunizations for infants and children up through 21 years.
No, pediatricians do not have to be board certified.They're only required to have a state license. However, certification indicates a dedication to studying pediatrics beyond the requirements.

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