Monro Muffler Brake Service Locations & Hours Near Ithaca, NY - YP.com
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10/11/2017
By: Lily M.
Midas Auto Service Experts
I'm sharing my personal experience with Midas in Ithaca, which has been very positive from a female college student perspective not from the Ithaca area. I would highly recommend this branch if you're an out-of-town university student who needs to have any car repairs because of their reasonable prices and customer service.I have an old car (20 years this year) and I thought I needed to have my drum brakes replaced because of a weird sound they were making. I think it might have been David(?) I saw; he seemed very nice and professional and didn't talk down to me as a woman in a car shop or anything. They said they'd take a look and I signed this paper saying I had a right to a written estimate before they did any work which I appreciated. I left it overnight and then called the next day asking if they had looked at it, and the person on the phone said that they had looked at it and there was just a lot of dirt/rust inside the drum brakes and that they were fine and didn't need replacing. They said they cleaned it out for me and I could pick it up tomorrow.Now normally car shops would charge a fee to have a car looked at and cleaned, and I was expecting to pay this when I picked my car up, but Midas charged me no fee for their inspection and cleaning. I am very impressed with their customer service, and know that if I had brought it in to the last place I went to in Ithaca they would've charged some sort of something. So I was very grateful as a college student with not a lot of money for not having been charged anything. I will definitely be coming back if I have a future problem as this experience shows me they are honest people and I won't be taken advantage of.I know Midas has had some bad reviews in the past but from what I understand they are under new management. I know my personal experience has been very positive and I will be going back.
11/18/2015
By: Daniel L.
Goodyear Auto Service Center
This is not an honest business.My wife and our five year old daughter took our 2004 Outback in to get a NY state inspection. We had forgotten and were overdue. They said that the serpentine belt was falling out and failed us. They wanted $115 and said that would pass us today. Fortunately my wife felt like something was fishy (first guy said cracked, second guy said falling out) did not agree to do the service.Three months ago we had recently paid to have our belt replaced at another shop. At first I gave Goodyear the benefit of the doubt. When we had the belt replaced we also had a lot of other work done, and were under a tight deadline. Perhaps the other shop accidentally neglected that repair? No. A visual inspection showed that this was definitely not the case. The belt was in pristine condition.I went back the next day and had them reinspect the car. It passed. I then brought the manager out to the car, showed him the belt and showed him his estimate from the previous day saying that the belt was “falling out”. He brought his team out including the tech who had previously inspected the car. Each of them played dumb making statements similar to “I don’t know what happened”, “It did not look like that yesterday”, “Maybe we made a mistake, maybe not”. Their response was totally non-apologetic and unsatisfactory.This was not a mistake. No one could look at that belt and think it needed replaced let alone warrant a failure of inspection. In this instance we were fortunate in that we only had to pay the $10 re-inspection fee, but I do plan to follow up with the district manager and potentially NY state DMV.It sickens and angers me that there are businesses out there that try to take advantage of women with children by lying to them about services that they do not need. This is one of those businesses. Do not give them a dime.
Tips & Advices
You should change your oil filter whenever you change your oil, that is, approximately every 7,500 miles.
A oil filter is a device that helps remove contaminants from motor oil as it passes through the engine. A pump pushed the oil through the filter where it is strained and goes back to the engine.
High-mileage oil contains special conditioners that are said to help prevent gaskets from drying out and thus preventing leaks. This can be beneficial to engines with many miles on them.
Synthetic oil costs more than conventional oil, but the price is offset by the need for less frequent oil changes due to the oil’s durability.
Tools needed to change your own oil include jack stands or ramps, a wrench, an oil filter wrench, an oil drip pan, funnel, replacement oil filter, and replacement oil.

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