My wife accompanied me to this restaurant after work on a Thursday night and it was awful. We usually like this chain but in this instance the food was awful and the service even worse. Although at 8 p.m. the place was only had a handful of tables occupied, our waitress, Alyssa A, seemed intent on keeping everyone waiting. After we sat down and placed out order it took a good 20 minutes to get anything. When she finally brought our biscuits and salad, she had the orders for three tables on top of each other on one tray. Our biscuits and salad were drenched in Mai-Tai, she had placed the drink orders on top of all the appetizers on the tray and had spilled them. The bottoms of the biscuit baskets were on top of the salads and who knows where they had been before being jumbled together. The food itself was cold and poorly prepared. We waited over an hour for our main course and even after that it took 25 minutes to receive our bill. HORRIBLE place, stay away.
Melters.... DON'T GO HERE!?! Called in my order, went to pick it up, it was wrong, and instead of fixing it, the woman had the audacity to argue with me AFTER her employee who took the order said She had gotten the order wrong. Begin eating, only to find a long bone straight black hair on my burger. (I don't have straight hair BY FAR) Took at back, showed the hair to the lady, and she looks at me with a straight face and say, "everyone here wears a hair net, " as she stands next to a netless man with rather long bone straight black hair. She then proceeded to say, "Do you want another one, if not, Oh Well!" She had total diregard for the sanitary issue or the fact that not only had she previously gotten the order wrong, argued with me about it, attempted to charge me for her mistake, and now this. Needless to say, my co-workers and I will NOT be returning to the establishment. Get the order wrong, we could get over it and come back. Get it wrong, argue about it, and show blatant disregard for hair in your product, ADIOS!?!#TheNerve #IWantHairlessFood