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12/06/2014
By: Gordon B.
Santos Muffler & Radiator
I have a toyota hybrid that had the cat converter bent upwards and was causing excessive vibration on the floorboard. I explained to Santos that I only wanted they vibration gone, nothing else. They put it up on the racks and Santos quoted $60 to fix the repair. A "five star" rated muffler shop just down the street had quoted $600 to fix the vibration. Another quoted over $2000. 60 dollars later, after the repair by Santos, the vibration is completely gone now, and I am thankful I let these guys fix it instead of the higher rated (higher priced) shops.
02/23/2017
By: Stephanie T.
Toyota of Irving
Service advisor was efficient and courteous. Next service timing is based on miles driven.-The above review was posted as a service and with the authorization of Toyota of Irving, and the comments and opinions expressed in the review are those of a customer from Toyota of Irving.
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02/14/2016
By: Willie C.
Santos Muffler & Radiator
Just had a custom muffler installed on my GS460. This is the same shop that installed a similar setup on my Lexus gs430 2-3 years ago. This is a first rate shop. "Mad" welding skills coupled with excellent service -- They will get all of my business and I live 25 miles away.
02/08/2017
By: Mario S.
Toyota of Irving
Jules was so great, she really listens to what I need. Keep Jules-The above review was posted as a service and with the authorization of Toyota of Irving, and the comments and opinions expressed in the review are those of a customer from Toyota of Irving.
02/07/2017
By: Carlo C.
Toyota of Irving
The same employee helped us again, and easy experience.-The above review was posted as a service and with the authorization of Toyota of Irving, and the comments and opinions expressed in the review are those of a customer from Toyota of Irving.
08/20/2014
By: Moises T.
Toyota of Irving
My service advisor was Santosh, he is always courteous and professional, and he alway advises me on any service that my car may need. I appreciate this.--Posted as a service per authority of business, review written by customer.
07/20/2015
By: Richard M.
Toyota of Irving
I waited in the lounge and was able to use the dealer provided internet and also looked at the current year model trucks. The time passed very fast.--Posted as a service per authority of business, review written by customer.
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09/26/2015
By: Jeri M.
Car Toys
The people are very helpful here. Many services at a set rate get discounted as add ons to a previously ordered service by the installers. The sales people also look for ways to keep you within budget too.
11/10/2014
By: Ryan P.
Toyota of Irving
Fantastic service from the Toyota representative. Made things easy to understand and was clearly competent.--Posted as a service per authority of business, review written by customer.
11/26/2014
By: Christy T.
Toyota of Irving
It was super my Salesperson Alex helped us negotiate with the manager to get a great price on my vehicle. --Posted as a service per authority of business, review written by customer.
Tips & Advices
Depending on the part and its overall quality, a good amount of money can be saved by purchasing aftermarket parts versus OEM parts. But aftermarket parts that are low in price might also be lower in quality and could do more harm than good to your car, or they may need to be replaced more frequently than a more expensive counterpart. This could lead to saving some money in the short term, but spending more than anticipated in the long term.
The type of tires being purchased is the most significant determinant of their price. SUV tires are more costly than average car tires. And high-performance tires are more costly than economy grade tires. On average, standard tires for an average-sized vehicle are around $100 per tire. Standard tires for an SUV are around $150 and pick-up truck tires are about $200 on average. Some dealers offer discounts if purchasing more than one tire.
Car inspections typically take about an hour. However the wait time can be longer depending on how busy the shop is. Call ahead for an appointment to avoid long wait times.
Depending on the manufacturer, certain aftermarket parts can be just as reliable as Original Equipment Manufacturer (OEM) parts. But one item within a vehicle, like oil filters for instance, could have multiple manufacturers and there could be inconsistencies in quality among them.
Costs of replacing a windshield can vary greatly depending on a variety of factors:
  • Vehicle make and model
  • How much of the cost insurance will cover
  • Whether the windshield installers come to your location or you bring the vehicle to them
  • Standard service costs of the windshield installers
Generally, newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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