Dry Cleaners & Laundries
17595 Harvard Ave Ste H, Irvine, CA 92614
7:00 am - 7:00 pm
- Mon - Fri
7:00 am - 7:00 pm
8:00 am - 5:00 pm
10:00 am - 4:00 pm
Phone: (949) 833-3857
Fax Number: (949) 833-3857
Bike Parking: Yes
Price Range : Average
Wheelchair Accessible: Yes
Specialties: Leather, Wedding Dresses, Linens, Household Items, Clothing, Comforters, Apparel, Wedding Wear, Wedding Gowns, Dresses, Bridal Gowns, Garments, Suedes
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Fabulous. Used them 2 times a week for 3 months. I was always waited on by the same gentleman in his 40-50's. I asked if he was the owner which he was not, he was an employee who worked full time in the afternoon & evenings & closed the store at 7p M-F & earlier Sat & Sun. Everything came out beautifully. Sleeves were stuffed with tissue, Creases were ALWAYS in jeans, nothing was ever damaged or crushed. After 3 months I have now moved to the Great Parks area of Irvine & the only dry cleaner nearby in Woodbury Mall is terrible. Lousy customer service, poor quality dry cleaning. I wish Paradise Cleaners would expand to our area. We would definitely appreciate a quality cleaner here!!!!
I dropped off three shirts. When I picked them up, one of the shirt?s collar was discolored (bleached). I asked him what happened; he immediately started talking to me with a bad attitude and raised his voice. I tell him to calm down and explain what happened; he starts to throw his arms around and yells that it is my fault?the shirt was brought here this way?.etc.
He called himself the owner, but I don?t think so. I don?t know any business owners who would treat their customers that way, even if they cannot resolve the issue! He could have been calm about it and an apology goes a long way!
Anyways, I am on to Yelp and BBB to make sure more people know about it.
Just returned from here and they refused to give me a refund or discount after they put a huge hole in the front of a brand new blouse I took there. I only got to wear it once! They were extremely rude and unaccommodating and refused to take responsibility for the hole. Never go here!!!!!! WORST CUSTOMER SERVICE EVER!
I just returned from this place to ask for a refund or discount after receiving a brand new blouse back with a giant hole in the front. They did not take responsibility and were very rude. Do not go here for cleaning or tailoring, BAD CUSTOMER SERVICE!!!!!!
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